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Friday March 24, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Cash is King Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Certificate in Basic Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Intermediate Video Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Extraordinary Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Intermediate Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Collaborative Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Intermediate Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - Certificate in QuickBooks Online Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - QuickBooks Online Level 2 Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Marketing Using Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Negotiation: Get What You Want Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Supervisory and Leadership Certificate - Supervisory and Leadership Certificate Your employees are your most valuable resources.  Ensuring the efficiency of your team is the key to your success and is your most important responsibility.  Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews.  discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.  Take home practical information along with tips and techniques that can be applied at your job immediately.CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	The Basics of Bookkeeping - The Basics of Bookkeeping How do you keep track of the day-to-day financial transactions of a business?  Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers.  The Basics of Bookkeeping course will help you understanding, and know how to record, every penny that comes into your business and every penny that goes out of your business.  This course shows you how to create a chart of accounts that meet your needs.  All of the money you spend, and all of the money you earn, have a place to go.   How do you record them?  What are your debits and credits?  What do the numbers mean?  How do I label accounts?  Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent.  No one should be blind to his or her finances!  In this course you will learn where the numbers go and why!  You will learn the bookkeeping terminology as well as what it means to keep track of the numbers.  At the end of the cycle, what do the numbers mean?  The Basics of Bookkeeping will show you how to keep track of the numbers and why!CEUs: 1.6Full Certificate:  $195.00
9:00 AM - 11:00 AM	Bucks County Neighbors Ancestry Group (Conference Room)
9:00 AM - 3:30 PM	Cards
9:15 AM - 3:30 PM	Billiards
11:45 AM - 12:35 PM	Line Dancing - NEW!! - Line Dancing FRI Have fun while experiencing the physical, mental & social benefits of line dancing.  A variety of line dance styles are incorporated to create a fun, easy-to-learn dance class.  Modifications are given for participants of various fitness and skill levels.Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
1:30 PM - 2:15 PM	Art - Enrichment Art with Miss Leigh - Animal Art Around the World ArtSuki's Kimono:  Kimono Paper CollageTo Carnival!:  A Celebration in Saint Lucia:  Air Clay MaracasFestival of colors:  Watercolor FlowersMax Celebrates Cinco de Mayo:  Sombrero Mixed MediaFriendship & SharingThis series will focus on friendship and sharing. A book will be read, followed by a related art project. • How Do Dinosaurs Stay Friends?: Paint Wooden Dinosaur • I Got a New Friend:: Dog Watercolor• Should I Share My Ice Cream?: Ice Cream Collage• Llama, Llama,Time to Share: Air Clay Llamas
5:30 PM - 6:30 PM	Tennis - Junior (Ages 7-16) - Junior Tennis (Friday) Looking for a great place for your junior to start or brush up on tennis basics and advance further?  Juniors will improve hand-eye coordination and agility, perform racquet-handling skills, and become familiar with the tennis court.  Instructors zero in on building a strong foundation through basic strokes and fun games associated with tennis.  Match play is introduced, instructors will meet your junior player at their ability level to foster their growth and love of the game.Tennis moves indoors during inclement weather and during the Winter Season.Racquets will be available during instruction.Parking is available behind the Recreation Center.
6:45 PM - 8:45 PM	1/2 Gym Rental
9:00 PM - 11:00 PM	Full Gym Rental

Saturday March 25, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Cash is King Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Certificate in Basic Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Intermediate Video Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Extraordinary Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Intermediate Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Collaborative Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Intermediate Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - Certificate in QuickBooks Online Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - QuickBooks Online Level 2 Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Marketing Using Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Negotiation: Get What You Want Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Supervisory and Leadership Certificate - Supervisory and Leadership Certificate Your employees are your most valuable resources.  Ensuring the efficiency of your team is the key to your success and is your most important responsibility.  Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews.  discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.  Take home practical information along with tips and techniques that can be applied at your job immediately.CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	The Basics of Bookkeeping - The Basics of Bookkeeping How do you keep track of the day-to-day financial transactions of a business?  Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers.  The Basics of Bookkeeping course will help you understanding, and know how to record, every penny that comes into your business and every penny that goes out of your business.  This course shows you how to create a chart of accounts that meet your needs.  All of the money you spend, and all of the money you earn, have a place to go.   How do you record them?  What are your debits and credits?  What do the numbers mean?  How do I label accounts?  Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent.  No one should be blind to his or her finances!  In this course you will learn where the numbers go and why!  You will learn the bookkeeping terminology as well as what it means to keep track of the numbers.  At the end of the cycle, what do the numbers mean?  The Basics of Bookkeeping will show you how to keep track of the numbers and why!CEUs: 1.6Full Certificate:  $195.00
8:30 AM - 4:00 PM	Hockey - Youth Floor Hockey - Youth Floor Hockey 6-16 Leave the skates behind and join the best (and only) floor hockey league in town! Players will have fun, develop hockey and team-sports skills, and be eligible for end-of-the-season awards. Games are played on Saturdays. See below for approximate division and schedule. Winter 2023 Schedule: * Mites Division (approx. 6 to 9 years-old; approx 9:00 AM, 10:15 AM) *Pee Wee Division (approx 10 to 13 years-old; approx 11:30 AM, 12:45 PM *Juniors Division (approx. 13 to 16 years-old; approx. 2:30, 3:30 PM) Spectators (including player friends and family) are prohibited from addressing refs and players especially in a confrontational, rude, critical or hostile manner.  Spectators are also forbidden from entering the playing court.  Any spectator that breaks either of these rules will be ejected from the facility, possibly permanently.  Furthermore, players who break these rules could result in having their being given misconduct penalties.  READ THE EXTENSIVE FAQ BELOW TO LEARN MORE ABOUT THE LEAGUEContact Scott at northamptonfloorhockey@gmail.com for more information.CLICK HERE FOR FAQ - FAQsCLICK HERE FOR RULE BOOK - Click Here for Rule BookNeed a stick or other hockey equipment?  Support Parks and Rec and get your equipment here!
9:00 AM - 1:00 PM	AHA Heartsaver CPR/AED/First Aid Class - AHA Heartsaver CPR/AED/First Aid Class Ages 15 & upLearn the skills needed to recognize cardiac arrest, get emergency care on the way quickly, and help a person until EMS arrives.  This course teaches students information needed to respond to and manage illnesses and injuries in an adult in the first few minutes until professional help arrives.  Heartsaver First Aid teaches you the basics for the most common first aid emergencies, including how to recognize them, how to call for help, and how to perform lifesaving skills.Instructor:  Jay Colella, NRP
9:30 AM - 10:30 AM	Zumba - Zumba Drop In 3/25 Experience one exhilarating hour of caloric-burning, heart-racing, muscle-pumping, body-energizing, awe-inspiring movements meant to engage and captivate for life! The routines feature interval training sessions where fast and slow rhythms and resistance training are combined to tone and sculpt your body while burning fat. Add some Latin flavor and international zest into the mix and you've got ZUMBA – a fitness party! Why Zumba? It’s the best party around.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Tuesday Instructor:  Sandy Flynn Certified Zumba InstructorSaturday Instructor:  Marianne Giosa Certified Zumba Instructor
10:00 AM - 3:30 PM	Sew Friends Group Sewing Retreat

Sunday March 26, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Cash is King Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Certificate in Basic Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Intermediate Video Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Extraordinary Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Intermediate Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Collaborative Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Intermediate Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - Certificate in QuickBooks Online Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - QuickBooks Online Level 2 Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Marketing Using Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Negotiation: Get What You Want Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Supervisory and Leadership Certificate - Supervisory and Leadership Certificate Your employees are your most valuable resources.  Ensuring the efficiency of your team is the key to your success and is your most important responsibility.  Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews.  discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.  Take home practical information along with tips and techniques that can be applied at your job immediately.CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	The Basics of Bookkeeping - The Basics of Bookkeeping How do you keep track of the day-to-day financial transactions of a business?  Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers.  The Basics of Bookkeeping course will help you understanding, and know how to record, every penny that comes into your business and every penny that goes out of your business.  This course shows you how to create a chart of accounts that meet your needs.  All of the money you spend, and all of the money you earn, have a place to go.   How do you record them?  What are your debits and credits?  What do the numbers mean?  How do I label accounts?  Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent.  No one should be blind to his or her finances!  In this course you will learn where the numbers go and why!  You will learn the bookkeeping terminology as well as what it means to keep track of the numbers.  At the end of the cycle, what do the numbers mean?  The Basics of Bookkeeping will show you how to keep track of the numbers and why!CEUs: 1.6Full Certificate:  $195.00
9:00 AM - 9:30 AM	Soccer Shots Sundays- NEW! - Mini Class 1 Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.  Mini-Class - Soccer Shots Mini is a high-energy program introducing children to fundamental soccer principles, such as using your feet, dribbling, and the basic rules of the game.  Through fun games, songs and positive reinforcement, children will begin to experience the joy of playing soccer and being active.Classic - Soccer Shots Classic utilizes creative and imaginative games to focus on basic soccer skills like dribbling, passing and shooting.  We also highlight a positive character trait each session such as respect, teamwork, and appreciation.Premier - Soccer Shots Premier focuses on individual skill, fitness, and sportsmanship, providing an opportunity for children to be challenged through fun games and team interaction.  Children will also be introduced to competition in a developmentally appropriate manner.
9:45 AM - 10:20 AM	Soccer Shots Sundays- NEW! - Classic Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.  Mini-Class - Soccer Shots Mini is a high-energy program introducing children to fundamental soccer principles, such as using your feet, dribbling, and the basic rules of the game.  Through fun games, songs and positive reinforcement, children will begin to experience the joy of playing soccer and being active.Classic - Soccer Shots Classic utilizes creative and imaginative games to focus on basic soccer skills like dribbling, passing and shooting.  We also highlight a positive character trait each session such as respect, teamwork, and appreciation.Premier - Soccer Shots Premier focuses on individual skill, fitness, and sportsmanship, providing an opportunity for children to be challenged through fun games and team interaction.  Children will also be introduced to competition in a developmentally appropriate manner.
10:30 AM - 11:10 AM	Soccer Shots Sundays- NEW! - Premier Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.  Mini-Class - Soccer Shots Mini is a high-energy program introducing children to fundamental soccer principles, such as using your feet, dribbling, and the basic rules of the game.  Through fun games, songs and positive reinforcement, children will begin to experience the joy of playing soccer and being active.Classic - Soccer Shots Classic utilizes creative and imaginative games to focus on basic soccer skills like dribbling, passing and shooting.  We also highlight a positive character trait each session such as respect, teamwork, and appreciation.Premier - Soccer Shots Premier focuses on individual skill, fitness, and sportsmanship, providing an opportunity for children to be challenged through fun games and team interaction.  Children will also be introduced to competition in a developmentally appropriate manner.
11:20 AM - 11:50 AM	Soccer Shots Sundays- NEW! - Mini Class 2 Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.  Mini-Class - Soccer Shots Mini is a high-energy program introducing children to fundamental soccer principles, such as using your feet, dribbling, and the basic rules of the game.  Through fun games, songs and positive reinforcement, children will begin to experience the joy of playing soccer and being active.Classic - Soccer Shots Classic utilizes creative and imaginative games to focus on basic soccer skills like dribbling, passing and shooting.  We also highlight a positive character trait each session such as respect, teamwork, and appreciation.Premier - Soccer Shots Premier focuses on individual skill, fitness, and sportsmanship, providing an opportunity for children to be challenged through fun games and team interaction.  Children will also be introduced to competition in a developmentally appropriate manner.
1:00 PM - 3:30 PM	Full Gym Rental
5:00 PM - 6:00 PM	1/2 Gym Rental
6:00 PM - 8:00 PM	Coaches Room Meeting

Monday March 27, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Cash is King Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Certificate in Basic Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Intermediate Video Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Extraordinary Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Intermediate Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Collaborative Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Intermediate Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - Certificate in QuickBooks Online Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - QuickBooks Online Level 2 Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Marketing Using Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Negotiation: Get What You Want Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Supervisory and Leadership Certificate - Supervisory and Leadership Certificate Your employees are your most valuable resources.  Ensuring the efficiency of your team is the key to your success and is your most important responsibility.  Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews.  discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.  Take home practical information along with tips and techniques that can be applied at your job immediately.CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	The Basics of Bookkeeping - The Basics of Bookkeeping How do you keep track of the day-to-day financial transactions of a business?  Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers.  The Basics of Bookkeeping course will help you understanding, and know how to record, every penny that comes into your business and every penny that goes out of your business.  This course shows you how to create a chart of accounts that meet your needs.  All of the money you spend, and all of the money you earn, have a place to go.   How do you record them?  What are your debits and credits?  What do the numbers mean?  How do I label accounts?  Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent.  No one should be blind to his or her finances!  In this course you will learn where the numbers go and why!  You will learn the bookkeeping terminology as well as what it means to keep track of the numbers.  At the end of the cycle, what do the numbers mean?  The Basics of Bookkeeping will show you how to keep track of the numbers and why!CEUs: 1.6Full Certificate:  $195.00
9:00 AM - 3:30 PM	Cards
9:15 AM - 10:15 AM	Seniorcise
9:15 AM - 3:30 PM	Billiards
9:30 AM - 10:30 AM	Pilates - Virtual AM - Virtual Pilates - MON AM 6 WEEKS Start your morning off right from the comfort of your own home!  Focus on strengthening your upper and lower body, abdominal muscles, lower back and buns.  Build strength and stability, improve your flexibility and lower your risk of injury.  Register now and start your journey to feel Leaner. Calmer. Stronger.  Instructor: Marion McNulty, M. Ed., AAAI and AFAA National Fitness Certifications.Recommended Equipment:  Pilates/Yoga Mat and Pilates Ring*If a class is missed, a recording will be provided via YouTube link and available to view for one week following the end of that class.Need exercise equipment for class?  Support Parks and Rec and get your equipment here! "Thank you for providing virtual classes through Northampton Parks and Recreation and for me personally I enjoy the exercise classes. I am happy that these classes have continued to be offered past last year even though many in person classes are available. I like how they provide flexibility along with the comfort of being in my own home. I hope this new way of reaching folks virtually will continue."Lisa B"Thank you so much! Having the video option of class is a great benefit of remote classes!" Kay G"Even though I missed a lot of classes, I was able attend the taped class which was very nice to be able to do. Thank you for that.  Marion is such a great teacher."Regina K"I thoroughly enjoy the class and benefit from your consistent and varied pilates exercises at my level.  I particularly like being able to do the class anytime and anywhere."Mary Lou G "These classes are amazing. I wish that I didn’t have to work and could participate live. But the videos are fantastic, the class is so good and Marion is a star teacher. THANK YOU!"Sue H
9:30 AM - 10:30 AM	Pilates - Virtual AM - Virtual Pilates - MON/WED AM 13 CLASSES Start your morning off right from the comfort of your own home!  Focus on strengthening your upper and lower body, abdominal muscles, lower back and buns.  Build strength and stability, improve your flexibility and lower your risk of injury.  Register now and start your journey to feel Leaner. Calmer. Stronger.  Instructor: Marion McNulty, M. Ed., AAAI and AFAA National Fitness Certifications.Recommended Equipment:  Pilates/Yoga Mat and Pilates Ring*If a class is missed, a recording will be provided via YouTube link and available to view for one week following the end of that class.Need exercise equipment for class?  Support Parks and Rec and get your equipment here! "Thank you for providing virtual classes through Northampton Parks and Recreation and for me personally I enjoy the exercise classes. I am happy that these classes have continued to be offered past last year even though many in person classes are available. I like how they provide flexibility along with the comfort of being in my own home. I hope this new way of reaching folks virtually will continue."Lisa B"Thank you so much! Having the video option of class is a great benefit of remote classes!" Kay G"Even though I missed a lot of classes, I was able attend the taped class which was very nice to be able to do. Thank you for that.  Marion is such a great teacher."Regina K"I thoroughly enjoy the class and benefit from your consistent and varied pilates exercises at my level.  I particularly like being able to do the class anytime and anywhere."Mary Lou G "These classes are amazing. I wish that I didn’t have to work and could participate live. But the videos are fantastic, the class is so good and Marion is a star teacher. THANK YOU!"Sue H
9:30 AM - 3:30 PM	Stained Glass
10:30 AM - 11:30 AM	Seniorcise
11:00 AM - 12:00 PM	On My Own Preschool Storytime - Storytime Room
12:30 PM - 1:20 PM	Line Dancing - NEW!! - Line Dancing MON Have fun while experiencing the physical, mental & social benefits of line dancing.  A variety of line dance styles are incorporated to create a fun, easy-to-learn dance class.  Modifications are given for participants of various fitness and skill levels.Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
1:00 PM - 2:00 PM	On My Own Preschool Storytime - Storytime Room
1:00 PM - 2:30 PM	Kindred Spirits Book Club (Board Room)
1:30 PM - 2:15 PM	Games Galore! - Games Galore Is your preschooler ready for action?  Then he/she is ready for a fun-filled, non-stop 45 minutes of catching, throwing, dodging, jogging, kicking, rolling, throwing, and MORE!  Group and individual activities with an emphasis on building self-esteem, confidence, and fair play are planned for this high energy class!  Don't miss out on this exciting introduction to physical education!Instructor: Coach Vince Prozzillo Need comfortable shoes or clothes so your child can get the most out of this class?  Support Parks and Rec and click on the link below!
1:30 PM - 2:15 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 3-5) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
1:30 PM - 2:20 PM	Core Strength, Balance and Stability - NEW!! - Core Strength Stability and Balance Improve static and dynamic postural alignment, core strength, balance, and stability by performing specific exercises that target these systems.  Participants can expect to improve functional fitness while reducing injury and fall risk.  Modifications will be given for all fitness levels.Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
2:30 PM - 3:15 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 3-5) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
4:00 PM - 4:45 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 2-3) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
5:00 PM - 5:45 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 4-6) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
5:30 PM - 6:30 PM	Tennis - Junior (Ages 7-16) - Junior Tennis (Monday) Looking for a great place for your junior to start or brush up on tennis basics and advance further?  Juniors will improve hand-eye coordination and agility, perform racquet-handling skills, and become familiar with the tennis court.  Instructors zero in on building a strong foundation through basic strokes and fun games associated with tennis.  Match play is introduced, instructors will meet your junior player at their ability level to foster their growth and love of the game.Tennis moves indoors during inclement weather and during the Winter Season.Racquets will be available during instruction.Parking is available behind the Recreation Center.
5:30 PM - 6:30 PM	Tennis - Pee Wee (Ages 4-6) - Pee Wee (Monday) Introduce tennis to your 4-6 year old with a fun and exciting approach!  Your up-and-coming tennis player will develop hand-eye coordination along with movement skills.  Participants will grow comfortable with equipment and learn the parts of the tennis court.  Basic tennis fundamentals and shots are taught through lots of tennis-like games!  Racquets available during instruction.Tennis moves indoors during inclement weather and during the Winter Season.Family discounts apply after the first family member participating in the same class. Parking is available behind the Recreation Center.
5:30 PM - 8:30 PM	Miracle League Basketball
6:00 PM - 6:45 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 6-10) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
6:00 PM - 7:00 PM	Total Body Fitness PM - Total Body Fitness PM MONDAY A fun and effective program that combines high and low impact aerobics, upper and lower body sculpting, and abdominal toning. Bring a mat or towel and hand held weights.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: Donna Heverly, ACE Certified
6:00 PM - 7:00 PM	Total Body Fitness PM - Total Body Fitness PM MONDAY/WEDNESDAY 12 Sessions A fun and effective program that combines high and low impact aerobics, upper and lower body sculpting, and abdominal toning. Bring a mat or towel and hand held weights.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: Donna Heverly, ACE Certified
6:00 PM - 7:00 PM	Zumba Country - Zumba Country It's Zumba Ya'll.  Burn up the dance floor with Zumba Country, a sizzling cardio workout featuring easy-to-follow dance steps set to your favorite country chart toppers!  It's the best hoe-down party in town!Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.
6:00 PM - 8:00 PM	Blackthorn Barbarians Inclusive Rugby
6:40 PM - 7:30 PM	Hockey - Tiny Tots Floor Hockey - Tiny Tots Floor Hockey 8U Boys & Girls (Ages 4 - 6) In this indoor co-ed tiny tot floor hockey program, players will be placed on teams and taught basic skills, game safety and sportsmanship. No prior experience necessary. This program will be 20 minutes of practice with fun drills and a real game following.  Boys & Girls (8 & Under) Tiny Tots Floor Hockey will run 8 weeks with the first week being evaluations.  Players will be placed on teams and taught basic skills as well as game safety and sportsmanship.  No prior experience necessary.  Warm ups, then game.  3 twelve minute periods.  *First time players receive team shirts.  End of season awards provided* Equipment Required: Helmet, knee and shin guards, elbow pads, gloves, cup (male players) and a stick. Instructor: Coach Vince ProzzilloNeed new hockey equipment?  Support Parks and Rec and get your equipment here!
6:45 PM - 7:45 PM	CRUSA Gym Use
6:45 PM - 7:45 PM	Monday Night Book Group (Conference Room)
7:00 PM - 8:15 PM	Park & Rec's Line Dancing Class (Community Room)
7:15 PM - 8:15 PM	Beginner Line Dancing - NEW!! - Beginner Line Dancing - MON PM Get off the Couch and Come Dance with Us! No experience necessary! Join Jeremy for beginner line dance class. This is a great way to get some exercise and learn how to dance! Instructor:  Jeremy Duncan
7:30 PM - 8:30 PM	Yoga - Gentle Yoga (LEVEL 1) - Gentle Yoga MON PM Are you new to Yoga?  This class is a beginner yoga class.  This calming stress-relieving yoga class teaches you how to stretch and strengthen the body gradually. Emphasis is on building awareness of the breath and the body. Poses are practiced at a slower pace with attention to alignment and detail.  Recommended for those newer to yoga or working with special concerns.  Perfect for the student looking for a gentle experience or those who need a change of pace. Various props will be used for a safe practice and class will end in deep relaxation.  Those with medical conditions, please check with your physician if you have any concerns about attending yoga.Please bring a mat, yoga block and water.  You may also bring a towel or blanket to assist your practice.  Instructor AM Class: Barbara Cavanaugh AAAI-ISMA certifiedInstructor PM Class:  Instructor: Maria Campbell, Yoga Alliance, RYT 500
7:30 PM - 9:30 PM	Rental
8:00 PM - 10:00 PM	1/2 Gym Rental
8:30 PM - 10:00 PM	Basketball Rental

Tuesday March 28, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Cash is King Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Certificate in Basic Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Intermediate Video Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Extraordinary Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Intermediate Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Collaborative Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Intermediate Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - Certificate in QuickBooks Online Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - QuickBooks Online Level 2 Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Marketing Using Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Negotiation: Get What You Want Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Supervisory and Leadership Certificate - Supervisory and Leadership Certificate Your employees are your most valuable resources.  Ensuring the efficiency of your team is the key to your success and is your most important responsibility.  Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews.  discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.  Take home practical information along with tips and techniques that can be applied at your job immediately.CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	The Basics of Bookkeeping - The Basics of Bookkeeping How do you keep track of the day-to-day financial transactions of a business?  Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers.  The Basics of Bookkeeping course will help you understanding, and know how to record, every penny that comes into your business and every penny that goes out of your business.  This course shows you how to create a chart of accounts that meet your needs.  All of the money you spend, and all of the money you earn, have a place to go.   How do you record them?  What are your debits and credits?  What do the numbers mean?  How do I label accounts?  Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent.  No one should be blind to his or her finances!  In this course you will learn where the numbers go and why!  You will learn the bookkeeping terminology as well as what it means to keep track of the numbers.  At the end of the cycle, what do the numbers mean?  The Basics of Bookkeeping will show you how to keep track of the numbers and why!CEUs: 1.6Full Certificate:  $195.00
9:00 AM - 6:00 PM	AARP Tax Aides
9:00 AM - 6:00 PM	AARP Tax Aides
9:00 AM - 8:00 PM	Cards
9:15 AM - 8:00 PM	Billiards
9:30 AM - 10:30 AM	Body By Barre - Body by Barre Classes are Hybrid - There will be both a Virtual AND In Person optionAre you ready for a one-hour full body workout? Set to today's hottest music, Body by Barre fuses ballet, Pilates, sports conditioning and stretching. This regimented routine will evenly sculpt and quickly transform the entire body, resulting in a toned, trim physique. Classes begin with a warm-up focusing on postural strength and alignment, followed by upper body exercises. A waist high, sturdy surface can be used for flexible training and to sculpt the lower body and abs. Class ends with core work and stretching. Yoga mat, Pilates Ball, loop resistance band, pilates ring, and 2 light dumbbells suggested for this class.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor:   Aesha TahirBio:I believe strength is power, and anyone can improve their fitness level. I live, breathe and dream fitness every day, my passion for my own personal fitness has stemmed into a desire to create better fitness solutions for everyone. My workouts are fun, challenging, and functional and at the same time bring peace and clarity of mind to my clients. I believe the right amount of cardio, strength and resistance training can make you stronger and carve you into a better version of yourself. My aim is to improve the movement quality for all clients I work with and bring the athlete out of everyone.CERTIFICATIONSAFFA Certified Personal TrainerAFFA Certified Group Ex InstructorCardio Sport InstructorMOSSA Group Power InstructorTabatta Bootcamp InstructorBarre Above Instructor
10:15 AM - 11:15 AM	Tai Chi - Tai Chi (Tues) Take time for yourself and calm your mind, body, and spirit in a low-impact environment for all fitness levels.  Emphasis on fluid movement and a full, pain-free range of motion that is specifically designed to manage stress will wash your anxiety away, while developing muscle tone, building bone density, and improving your balance and flexibility.  Our Tuesday class is appropriate for those with some exposure to Tai Chi, the Thursday class provides an introduction geared toward beginners.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: E. Story Biddle, certified Tai Chi instructor.
10:30 AM - 12:00 PM	Sol Sisters (Computer Lab)
12:00 PM - 12:50 PM	Zumba Fit - NEW!! - Zumba Fit Zumba Fit is geared toward adults who are looking for a modified Zumba class that recreates the original moves you love at a lower intensity.  The design of the class introduces easy-to-follow Zumba choreography that focuses on cardiovascular and muscular endurance, balance, range of motion, and coordination.  Modifications are given as needed.  Have lots of fun while experiencing the physical, mental & social benefits of Zumba Fit!Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
1:00 PM - 1:50 PM	Core Yoga Flow - NEW!! - Core Yoga Flow Improve core strength, balance stability and flexibility while transitioning slowly and smoothly from one movement to the next to reduce stress and promote relaxation. A strong emphasis is placed on mindfulness, proper form and breathing. Modification are given for all fitness levels; chairs are available for stability if needed. For questions please contact Tiffany Fite (fite.fitness@verizon.net) Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
1:30 PM - 2:15 PM	Soccer Shots Afternoon Enrichment- NEW! - Soccer Shots Afternoon Enrichment Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.
1:30 PM - 3:30 PM	Women's Retired Not Retired Scrabble - Community Room
5:00 PM - 5:45 PM	Archery - Exploring Archery - Exploring Archery (ages 6 -12, ages 13-17)Archery is a universal, lifetime sport...anyone can do it!  It builds upper body and core strength, along with balance and hand-eye coordination.  Archery develops strong problem-solving skills, focus, determination and patience!  "Exploring Archery" will introduce you to the sport of archery.  All equipment, including bows, arrows (safe tip), quivers, targets, safety netting and cones will be provided.  This 6-week program will help students practice precision and proper form, while promoting the joy and fulfillment that archery can bring!  Each week is a new and exciting lesson plan.  Students can develop at their own pace in a safe and fun environment!  Taught by certified, experienced instructors from Shooting Star Archery Academy.
5:30 PM - 6:20 PM	Basketball - Little Hoop Stars - Little Hoop Stars - TUES Instructional and recreational basketball program for children in Pre-School and Kindergarten.  Players are taught the basics of dribbling, passing, shooting, positioning, defense, and rebounding in a fun-oriented program.  All children receive a t-shirt and award.Due to the large number of children in the program and for the safety of everyone, we are limiting entry to one parent or guardian per participant.  Need a new ball or sneakers?  Support Parks and Rec and click on the link below!
5:30 PM - 6:30 PM	Pickleball - Pickleball Clinic Pickleball is the fastest growing sport in the nation...and now it's here in Northampton!  This mini-tennis game is a mix of tennis, badminton and ping pong for two to four players.  It's easy to learn and fun for all ages!  If you are interested in trying something new, fun and social, and/or enjoy a workout, this is the sport for you!Pickleball Benefits Older Adults - CLICK HEREPickleball Clinic -  Learn the fundamentals of pickleball including game rules, scoring and basic strategies to give you the tools you need to enjoy the game, with both practice and play each week.  Intended for all skill levels.  Paddles and balls will be supplied.  Pre-registration required.  No drop-ins permitted.  Basic knowledge of pickleball is recommended!Intermediate Clinic/Open Play NEW! - If you are a seasoned pickleball player or a clinic graduate and you're looking for the next level of challenge, this class is for you!  Instructors will oversee you as you play, to give pointers and answer questions, while keeping the games moving each week.  Paddles and balls will be supplied if y don't have your own.  Bring your "A" game and be ready to play!Want your own paddle?  Support Parks and Rec and click on the link below!
6:00 PM - 6:45 PM	Karate - Northampton Shotokan Karate - Northampton Shotokan Karate - Beginners Northampton Shotokan is committed to keeping children active and engagedduring this challenging time! Join Sensei Andrew Spivack at-home virtually or in-person at the Rec Center as he teaches traditional Japanese karate. The Shotokan program is dedicated to developing healthy bodies, sound minds, and self-esteem, all balanced with a deep respect for others. The Northampton Shotokan Karate club will directly support the growth of your child through a variety of classes, progressive challenges and individualized instruction. Help your child protect themselves mentally and physically, register today!There are no contracts to sign and there are no hidden fees.  All classes are 6 weeks long unless otherwise marked.  For more information on the karate program, please email Sensei Spivack at northamptonshotokan@comcast.net.Beginner = This level is only for those who are brand new to Shotokan or have not yet taken their first belt test.  Advanced Beginner = This level is for Black Stripe, Yellow Stripe and Candidate Yellow StudentsIntermediate/Advanced:  This level is for Shotokan students who are a Yellow belt and above.
6:15 PM - 7:15 PM	Zumba - Zumba TUES Experience one exhilarating hour of caloric-burning, heart-racing, muscle-pumping, body-energizing, awe-inspiring movements meant to engage and captivate for life! The routines feature interval training sessions where fast and slow rhythms and resistance training are combined to tone and sculpt your body while burning fat. Add some Latin flavor and international zest into the mix and you've got ZUMBA – a fitness party! Why Zumba? It’s the best party around.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Tuesday Instructor:  Sandy Flynn Certified Zumba InstructorSaturday Instructor:  Marianne Giosa Certified Zumba Instructor
6:30 PM - 7:30 PM	Basketball - Hoop Stars - Hoop Stars - TUES Instructional and recreational basketball program for children in 1st and 2nd grade.  Players are taught the basics of dribbling, passing, shooting, positioning, defense, and rebounding in a fun-oriented program.  All children receive a t-shirt and award.  Due to the large number of children in the program and for the safety of everyone, we are limiting entry to one parent or guardian per participant.  Need a new basketball or sneakers for class?  Support Parks and Rec and click on the link below!
6:30 PM - 7:30 PM	Pickleball - Pickleball Intermediate Clinic/Open Play Pickleball is the fastest growing sport in the nation...and now it's here in Northampton!  This mini-tennis game is a mix of tennis, badminton and ping pong for two to four players.  It's easy to learn and fun for all ages!  If you are interested in trying something new, fun and social, and/or enjoy a workout, this is the sport for you!Pickleball Benefits Older Adults - CLICK HEREPickleball Clinic -  Learn the fundamentals of pickleball including game rules, scoring and basic strategies to give you the tools you need to enjoy the game, with both practice and play each week.  Intended for all skill levels.  Paddles and balls will be supplied.  Pre-registration required.  No drop-ins permitted.  Basic knowledge of pickleball is recommended!Intermediate Clinic/Open Play NEW! - If you are a seasoned pickleball player or a clinic graduate and you're looking for the next level of challenge, this class is for you!  Instructors will oversee you as you play, to give pointers and answer questions, while keeping the games moving each week.  Paddles and balls will be supplied if y don't have your own.  Bring your "A" game and be ready to play!Want your own paddle?  Support Parks and Rec and click on the link below!
6:30 PM - 7:30 PM	Posture Workshops - Take a Stand for Posture Take a Stand for PostureThis fun interactive posture workshop will teach the micro-habits we can build daily to improve our posture and live an empowered, pain-free life. We will go through a "posture analysis" and learn the "BRACE framework" of posture correction. We will review a healthy workstation setup, driving seat setup and posture stretches. Together we'll learn how simple changes can lead to better posture for life. Emotional Empowerment Through PostureThis fun and interactive empowerment workshop will look at how improving your posture can impact your next high-stakes encounters, like job interviews, sales pitches, parent association meetings and c-suite meetings. Learn simple postural tips and tricks to relax your nerves, grow confident and find the inner leader within you. We will review power poses, breathing exercises and body language for success. Together we'll learn how simple changes can lead to successful outcomes.
6:30 PM - 7:45 PM	Northampton Park & Rec - Posture (Conference Room)
6:30 PM - 8:30 PM	Rental
6:45 PM - 7:30 PM	Karate - Northampton Shotokan Karate - Northampton Shotokan Karate - Adv. Beginners Northampton Shotokan is committed to keeping children active and engagedduring this challenging time! Join Sensei Andrew Spivack at-home virtually or in-person at the Rec Center as he teaches traditional Japanese karate. The Shotokan program is dedicated to developing healthy bodies, sound minds, and self-esteem, all balanced with a deep respect for others. The Northampton Shotokan Karate club will directly support the growth of your child through a variety of classes, progressive challenges and individualized instruction. Help your child protect themselves mentally and physically, register today!There are no contracts to sign and there are no hidden fees.  All classes are 6 weeks long unless otherwise marked.  For more information on the karate program, please email Sensei Spivack at northamptonshotokan@comcast.net.Beginner = This level is only for those who are brand new to Shotokan or have not yet taken their first belt test.  Advanced Beginner = This level is for Black Stripe, Yellow Stripe and Candidate Yellow StudentsIntermediate/Advanced:  This level is for Shotokan students who are a Yellow belt and above.
7:00 PM - 8:00 PM	Barre - Barre The Barre program combines attributes of Pilates, dance, and functional fitness training.  This class incorporates small isolated movement to fatigue the muscles, large range of motion ot elevate the heart rate, and sequencing that incorporates upper and lower body to make every minute count.  Mat, Pilates Ball, and Two Light Dumbells suggested for this programNot sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor:  Jenny Hidalgo - Certified Barre InstructorNeed new workout gear?  Support Parks and Rec and click the link below!
7:30 PM - 8:15 PM	Karate - Northampton Shotokan Karate - Northampton Shotokan Karate - Intermediate/Advanced Northampton Shotokan is committed to keeping children active and engagedduring this challenging time! Join Sensei Andrew Spivack at-home virtually or in-person at the Rec Center as he teaches traditional Japanese karate. The Shotokan program is dedicated to developing healthy bodies, sound minds, and self-esteem, all balanced with a deep respect for others. The Northampton Shotokan Karate club will directly support the growth of your child through a variety of classes, progressive challenges and individualized instruction. Help your child protect themselves mentally and physically, register today!There are no contracts to sign and there are no hidden fees.  All classes are 6 weeks long unless otherwise marked.  For more information on the karate program, please email Sensei Spivack at northamptonshotokan@comcast.net.Beginner = This level is only for those who are brand new to Shotokan or have not yet taken their first belt test.  Advanced Beginner = This level is for Black Stripe, Yellow Stripe and Candidate Yellow StudentsIntermediate/Advanced:  This level is for Shotokan students who are a Yellow belt and above.
7:30 PM - 8:30 PM	Pickleball - Pickleball Clinic Pickleball is the fastest growing sport in the nation...and now it's here in Northampton!  This mini-tennis game is a mix of tennis, badminton and ping pong for two to four players.  It's easy to learn and fun for all ages!  If you are interested in trying something new, fun and social, and/or enjoy a workout, this is the sport for you!Pickleball Benefits Older Adults - CLICK HEREPickleball Clinic -  Learn the fundamentals of pickleball including game rules, scoring and basic strategies to give you the tools you need to enjoy the game, with both practice and play each week.  Intended for all skill levels.  Paddles and balls will be supplied.  Pre-registration required.  No drop-ins permitted.  Basic knowledge of pickleball is recommended!Intermediate Clinic/Open Play NEW! - If you are a seasoned pickleball player or a clinic graduate and you're looking for the next level of challenge, this class is for you!  Instructors will oversee you as you play, to give pointers and answer questions, while keeping the games moving each week.  Paddles and balls will be supplied if y don't have your own.  Bring your "A" game and be ready to play!Want your own paddle?  Support Parks and Rec and click on the link below!
7:45 PM - 9:45 PM	Volleyball - Intermediate Adult - Coed Volleyball TUES Do you love volleyball?  Looking for a little healthy competition?  This very popular, highly competitive recreational league is a great fit for men and women ready to serve up a great game!  Players have a moderate to intermediate skill level.  If you think you can keep up, don't wait...register today!Tuesday Coordinator:  Mike DevittIntermediate:  A Good player who knows and attempts to use proper technique when passing, setting, attacking, blocking and defending; however, is inconsistent with successfully executing the skills. Functions as part of a team providing support of the ball and effective transitioning.

Wednesday March 29, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Cash is King Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Certificate in Basic Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Intermediate Video Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Extraordinary Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Intermediate Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Collaborative Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Intermediate Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - Certificate in QuickBooks Online Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - QuickBooks Online Level 2 Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Marketing Using Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Negotiation: Get What You Want Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Supervisory and Leadership Certificate - Supervisory and Leadership Certificate Your employees are your most valuable resources.  Ensuring the efficiency of your team is the key to your success and is your most important responsibility.  Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews.  discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.  Take home practical information along with tips and techniques that can be applied at your job immediately.CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	The Basics of Bookkeeping - The Basics of Bookkeeping How do you keep track of the day-to-day financial transactions of a business?  Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers.  The Basics of Bookkeeping course will help you understanding, and know how to record, every penny that comes into your business and every penny that goes out of your business.  This course shows you how to create a chart of accounts that meet your needs.  All of the money you spend, and all of the money you earn, have a place to go.   How do you record them?  What are your debits and credits?  What do the numbers mean?  How do I label accounts?  Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent.  No one should be blind to his or her finances!  In this course you will learn where the numbers go and why!  You will learn the bookkeeping terminology as well as what it means to keep track of the numbers.  At the end of the cycle, what do the numbers mean?  The Basics of Bookkeeping will show you how to keep track of the numbers and why!CEUs: 1.6Full Certificate:  $195.00
9:00 AM - 12:30 PM	Easter Seals New Jersey - Conference Room
9:00 AM - 3:30 PM	Cards
9:15 AM - 3:30 PM	Billiards
9:30 AM - 10:00 AM	Baby Jamboree - Community Room
9:30 AM - 10:15 AM	Music and Movement with Ms. Lolly NEW!!! - Music and Movement with Ms. Lolly (Ages 18 Months - 3 Years)This weekly movement & music class led by beloved Bucks County kid's musician, Lolly Hopwood, will have your little ones learning music basics like rhythm, dynamics, and mood.  Combined with lots of imagination and plenty of fun-filled movement activities, this class will also help your children to develop physically, emotionally, and socially.
9:30 AM - 10:30 AM	Pilates - Virtual AM - Virtual Pilates - MON/WED AM 13 CLASSES Start your morning off right from the comfort of your own home!  Focus on strengthening your upper and lower body, abdominal muscles, lower back and buns.  Build strength and stability, improve your flexibility and lower your risk of injury.  Register now and start your journey to feel Leaner. Calmer. Stronger.  Instructor: Marion McNulty, M. Ed., AAAI and AFAA National Fitness Certifications.Recommended Equipment:  Pilates/Yoga Mat and Pilates Ring*If a class is missed, a recording will be provided via YouTube link and available to view for one week following the end of that class.Need exercise equipment for class?  Support Parks and Rec and get your equipment here! "Thank you for providing virtual classes through Northampton Parks and Recreation and for me personally I enjoy the exercise classes. I am happy that these classes have continued to be offered past last year even though many in person classes are available. I like how they provide flexibility along with the comfort of being in my own home. I hope this new way of reaching folks virtually will continue."Lisa B"Thank you so much! Having the video option of class is a great benefit of remote classes!" Kay G"Even though I missed a lot of classes, I was able attend the taped class which was very nice to be able to do. Thank you for that.  Marion is such a great teacher."Regina K"I thoroughly enjoy the class and benefit from your consistent and varied pilates exercises at my level.  I particularly like being able to do the class anytime and anywhere."Mary Lou G "These classes are amazing. I wish that I didn’t have to work and could participate live. But the videos are fantastic, the class is so good and Marion is a star teacher. THANK YOU!"Sue H
9:30 AM - 10:30 AM	Pilates - Virtual AM - Virtual Pilates - WED AM 7 WEEKS Start your morning off right from the comfort of your own home!  Focus on strengthening your upper and lower body, abdominal muscles, lower back and buns.  Build strength and stability, improve your flexibility and lower your risk of injury.  Register now and start your journey to feel Leaner. Calmer. Stronger.  Instructor: Marion McNulty, M. Ed., AAAI and AFAA National Fitness Certifications.Recommended Equipment:  Pilates/Yoga Mat and Pilates Ring*If a class is missed, a recording will be provided via YouTube link and available to view for one week following the end of that class.Need exercise equipment for class?  Support Parks and Rec and get your equipment here! "Thank you for providing virtual classes through Northampton Parks and Recreation and for me personally I enjoy the exercise classes. I am happy that these classes have continued to be offered past last year even though many in person classes are available. I like how they provide flexibility along with the comfort of being in my own home. I hope this new way of reaching folks virtually will continue."Lisa B"Thank you so much! Having the video option of class is a great benefit of remote classes!" Kay G"Even though I missed a lot of classes, I was able attend the taped class which was very nice to be able to do. Thank you for that.  Marion is such a great teacher."Regina K"I thoroughly enjoy the class and benefit from your consistent and varied pilates exercises at my level.  I particularly like being able to do the class anytime and anywhere."Mary Lou G "These classes are amazing. I wish that I didn’t have to work and could participate live. But the videos are fantastic, the class is so good and Marion is a star teacher. THANK YOU!"Sue H
10:30 AM - 11:00 AM	Stories and More - Community Room
11:00 AM - 12:00 PM	Senior Tap Dance Class
1:30 PM - 2:15 PM	Dance - Little Stars Dance - Little Stars Dance Are you wondering if dance is right for your preschooler?  Or are you just looking for a class for your child to move and have fun?  Look no further!  Little Stars Dance is the perfect introduction to creative dance and basic tumbling through strength training.  Join us!  We can't wait to start dancing!Children must be completely potty trained.  Instructor: Kelli RobbinsChildren needs to wear clothing that is comfortable and easy to move around in.  Your child can wear a danskin, leotard and tights with ballet shoes and/or tap shoes but is not necessary.Family discounts do not apply.Need dance shoes? Support Parks and Rec and get your shoes here!
5:00 PM - 6:00 PM	Tae Kwon Do and Jiu Jitsu - Tae Kwon Do & Jiu Jitsu Tae Kwon Do & Jiu Jitsu - The benefits of Tae Kwon Do instruction are endless!  Participants learn and develop all of the techniques for defense including: kicking, punching, blocking, grappling, and proper falls.  Offered at the Recreation Center for over 25 years, Sensei John McDonald helps his students learn discipline, respect, self control and gain confidence - all while getting a great workout!Instructor: John McDonald is currently a 4th degree black belt with vast years of experience. Participants tested for the appropriate level of training for Tae Kwon Do class.
5:00 PM - 7:30 PM	Alpha Kappa Alpha - Community Room
5:30 PM - 6:30 PM	Dance - Hip Hop Dance Class - NEW!! - Hip Hop Dance Class! (ages 6-9) Students will be taught movements and sequences that show off personal style and expression focusing on development of rhythm and syncopation.  Attire:  Bodysuit or leggings and a tight tank top/tee-shirt, and black sneakers or ballet/jazz shoes.
5:30 PM - 6:30 PM	Tennis - Junior (Ages 7-16) - Junior Tennis (Wednesday) Looking for a great place for your junior to start or brush up on tennis basics and advance further?  Juniors will improve hand-eye coordination and agility, perform racquet-handling skills, and become familiar with the tennis court.  Instructors zero in on building a strong foundation through basic strokes and fun games associated with tennis.  Match play is introduced, instructors will meet your junior player at their ability level to foster their growth and love of the game.Tennis moves indoors during inclement weather and during the Winter Season.Racquets will be available during instruction.Parking is available behind the Recreation Center.
5:30 PM - 6:30 PM	Tennis - Pee Wee (Ages 4-6) - Pee Wee (Wednesday) Introduce tennis to your 4-6 year old with a fun and exciting approach!  Your up-and-coming tennis player will develop hand-eye coordination along with movement skills.  Participants will grow comfortable with equipment and learn the parts of the tennis court.  Basic tennis fundamentals and shots are taught through lots of tennis-like games!  Racquets available during instruction.Tennis moves indoors during inclement weather and during the Winter Season.Family discounts apply after the first family member participating in the same class. Parking is available behind the Recreation Center.
6:00 PM - 7:00 PM	Total Body Fitness PM - Total Body Fitness PM MONDAY/WEDNESDAY 12 Sessions A fun and effective program that combines high and low impact aerobics, upper and lower body sculpting, and abdominal toning. Bring a mat or towel and hand held weights.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: Donna Heverly, ACE Certified
6:00 PM - 7:00 PM	Total Body Fitness PM - Total Body Fitness PM WEDNESDAY A fun and effective program that combines high and low impact aerobics, upper and lower body sculpting, and abdominal toning. Bring a mat or towel and hand held weights.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: Donna Heverly, ACE Certified
6:30 PM - 8:00 PM	Yoga - Yoga for Beginners (LEVEL 2) - Yoga for Beginners Ready to take your Yoga game to the next level?  Move beyond Level I!  Level II is perfect for beginners or experienced practitioners who would like to slow down their practice and get back to basics.  Participants will practice transitioning from the floor to standing in a slow, practiced flow.  Standing, balance, and seated posture variations will be introduced with modifications offered.  An emphasis is placed on fostering awareness of the mind-body connections.  Class will end in deep relaxation, leaving you calm and energized.  Bring a mat, towel, and water.This class is not a substitute for prenatal yoga class and is not appropriate for those "expecting".Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: Maria Campbell, Yoga Alliance, RYT 500
7:45 PM - 9:45 PM	Volleyball - Intermediate Adult - Coed Volleyball WED Do you love volleyball?  Looking for a little healthy competition?  This very popular, highly competitive recreational league is a great fit for men and women ready to serve up a great game!  Players have a moderate to intermediate skill level.  If you think you can keep up, don't wait...register today!Tuesday Coordinator:  Mike DevittIntermediate:  A Good player who knows and attempts to use proper technique when passing, setting, attacking, blocking and defending; however, is inconsistent with successfully executing the skills. Functions as part of a team providing support of the ball and effective transitioning.

Thursday March 30, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Cash is King Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Certificate in Basic Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Intermediate Video Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Extraordinary Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Intermediate Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Collaborative Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Intermediate Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - Certificate in QuickBooks Online Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - QuickBooks Online Level 2 Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Marketing Using Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Negotiation: Get What You Want Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Supervisory and Leadership Certificate - Supervisory and Leadership Certificate Your employees are your most valuable resources.  Ensuring the efficiency of your team is the key to your success and is your most important responsibility.  Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews.  discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.  Take home practical information along with tips and techniques that can be applied at your job immediately.CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	The Basics of Bookkeeping - The Basics of Bookkeeping How do you keep track of the day-to-day financial transactions of a business?  Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers.  The Basics of Bookkeeping course will help you understanding, and know how to record, every penny that comes into your business and every penny that goes out of your business.  This course shows you how to create a chart of accounts that meet your needs.  All of the money you spend, and all of the money you earn, have a place to go.   How do you record them?  What are your debits and credits?  What do the numbers mean?  How do I label accounts?  Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent.  No one should be blind to his or her finances!  In this course you will learn where the numbers go and why!  You will learn the bookkeeping terminology as well as what it means to keep track of the numbers.  At the end of the cycle, what do the numbers mean?  The Basics of Bookkeeping will show you how to keep track of the numbers and why!CEUs: 1.6Full Certificate:  $195.00
9:00 AM - 9:55 AM	Yoga - Gentle Yoga (LEVEL 1) - Gentle Yoga AM Are you new to Yoga?  This class is a beginner yoga class.  This calming stress-relieving yoga class teaches you how to stretch and strengthen the body gradually. Emphasis is on building awareness of the breath and the body. Poses are practiced at a slower pace with attention to alignment and detail.  Recommended for those newer to yoga or working with special concerns.  Perfect for the student looking for a gentle experience or those who need a change of pace. Various props will be used for a safe practice and class will end in deep relaxation.  Those with medical conditions, please check with your physician if you have any concerns about attending yoga.Please bring a mat, yoga block and water.  You may also bring a towel or blanket to assist your practice.  Instructor AM Class: Barbara Cavanaugh AAAI-ISMA certifiedInstructor PM Class:  Instructor: Maria Campbell, Yoga Alliance, RYT 500
9:00 AM - 8:00 PM	Cards
9:15 AM - 10:15 AM	Seniorcise
9:15 AM - 8:00 PM	Billiards
9:30 AM - 10:00 AM	Baby Jamboree - Community Room
10:00 AM - 12:00 PM	Council Rock PTO Presidents (Board Room)
10:00 AM - 2:00 PM	Book A Librarian
10:15 AM - 11:15 AM	Tai Chi - Tai Chi (Thurs) Take time for yourself and calm your mind, body, and spirit in a low-impact environment for all fitness levels.  Emphasis on fluid movement and a full, pain-free range of motion that is specifically designed to manage stress will wash your anxiety away, while developing muscle tone, building bone density, and improving your balance and flexibility.  Our Tuesday class is appropriate for those with some exposure to Tai Chi, the Thursday class provides an introduction geared toward beginners.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: E. Story Biddle, certified Tai Chi instructor.
10:30 AM - 11:00 AM	Stories and More - Community Room
10:30 AM - 11:30 AM	Seniorcise
1:00 PM - 2:00 PM	On My Own Preschool Storytime - Storytime Room
1:30 PM - 2:15 PM	Imagination Station with Lolly Hopwood - Imagination Station Your children will build their love for reading with this fun themed enrichment class. Drawing from a wide pool of children's picture books, kids will be able to spend some time after-preschool not only reading, but bringing the story alive with crafts & songs.
5:00 PM - 5:45 PM	Ballet - Ballet For Tots - Ballet For Tots Do you have a tiny dancer?  Ballet for Tots is perfect introduction to dance class through the basics of ballet.  Your child will enjoy learning in a warm and friendly atmosphere with an experienced ballet instructor.  Not only will you discover if dance is right for your little one, but this class will also enhance your child's rhythm, balance, flexibility, and posture.Instructor: Elena LydonChildren needs to wear clothing that is comfortable and easy to move around in.  Your child can wear a danskin, leotard and tights with ballet shoes and/or tap shoes but is not necessary.  Need Ballet shoes?  Support Parks and Rec and buy your shoes here!
5:00 PM - 6:30 PM	Art - After School Art with Miss Leigh - NEW - Foodie Favs Art Students will create different art projects geared around popular themes while exploring a variety of art mediums (which may include watercolor, paint, collage/mixed media, pastel and more!) Ice breaker games will be played as time permits and students will engage in positive peer reviews. Students must be able to use scissors independently. Based on shipping delays/supply, and demand, the instructor reserves the right to substitute projects of equal or greater value. Movie MadnessMovie buffs unite! Students will create projects inspired by well known movies. Projects will include: Encanto candle oil pastel, Star Wars watercolor, Up Kevin drawing, Minion paintingAnimal ArtUnleash your child’s creativity! Students will create projects inspired by different animals. Projects will include:Unleash your child’s creativity! Students will create projects inspired by different animals. Projects will include:• Starfish chalk pastel• Axolotl air clay• Wolf drawing• Llama painting
5:30 PM - 6:20 PM	Basketball - Little Hoop Stars - Little Hoop Stars - THURS Instructional and recreational basketball program for children in Pre-School and Kindergarten.  Players are taught the basics of dribbling, passing, shooting, positioning, defense, and rebounding in a fun-oriented program.  All children receive a t-shirt and award.Due to the large number of children in the program and for the safety of everyone, we are limiting entry to one parent or guardian per participant.  Need a new ball or sneakers?  Support Parks and Rec and click on the link below!
5:45 PM - 6:30 PM	Ballet - Ballet/Tap Combo - Ballet/Tap Combo Get those petite feet moving!  Your child will learn proper ballet technique, vocabulary, and tap fundamentals.  He/she will begin to memorize dance movements in a sequence set to music.  This class will foster self-confidence and enhance rhythm, balance, flexibility and posture all while having fun!Instructor: Elena LydonChildren needs to wear clothing that is comfortable and easy to move around in.  Your child can wear a danskin, leotard and tights with ballet shoes and/or tap shoes but is not necessary.Need Ballet shoes?  Support Parks and Rec and buy your shoes here!
6:15 PM - 7:15 PM	Step It Up - NEW!!! - Step it Up Step aerobics classes focus on cardio conditioning with choreographed movements. Ideal for all fitness levels, step classes make cardio fitness fun by offering an aerobic workout that is boosted with choreography and group motivation. Step classes involve cardio conditioning on step benches and risers while performing choreographed routines to upbeat music.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time. Instructor- Marianne Giosa, Certified Group Fitness Instructor
6:15 PM - 7:15 PM	Zumba 20-20-20 - Zumba 20-20-20 20 minutes of high energy Zumba + 20 minutes of Zumba Toning + 20 minutes of floor work & stretching = The fastest 60 minutes of a fun, total body work-out that will keep you coming back for more!!  It’s an exercise smorgasbord for your body and mind  so you can shape up and de-stress!!!  Bring an exercise mat, light weights (preferably “Zumba Toning Sticks” if you have them),  a water bottle and a towel!!!Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.
6:30 PM - 7:30 PM	Basketball - Hoop Stars - Hoop Stars - THURS Instructional and recreational basketball program for children in 1st and 2nd grade.  Players are taught the basics of dribbling, passing, shooting, positioning, defense, and rebounding in a fun-oriented program.  All children receive a t-shirt and award.  Due to the large number of children in the program and for the safety of everyone, we are limiting entry to one parent or guardian per participant.  Need a new basketball or sneakers for class?  Support Parks and Rec and click on the link below!
6:30 PM - 7:30 PM	Tai Chi - Tai Chi PM Take time for yourself and calm your mind, body, and spirit in a low-impact environment for all fitness levels.  Emphasis on fluid movement and a full, pain-free range of motion that is specifically designed to manage stress will wash your anxiety away, while developing muscle tone, building bone density, and improving your balance and flexibility.  Our Tuesday class is appropriate for those with some exposure to Tai Chi, the Thursday class provides an introduction geared toward beginners.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: E. Story Biddle, certified Tai Chi instructor.
7:15 PM - 8:15 PM	Pilates PM - In Person - Pilates - THURSDAY PM Focus on strengthening your upper and lower body, abdominal muscles, lower back and buns.  Your body will create the challenge to improve your core stability by strengthening your core, lengthening your body, and improving your posture.  Register now and work your way to feeling Leaner.  Calmer. Stronger.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor:  Peggy Millevoi, Certified Pilates Instructor  Summer Instructor:  Cre SchweizerNeed exercise equipment for class?  Support Parks and Rec and get your equipment here!
8:00 PM - 11:59 PM	Hockey - Adult Floor Hockey (ages 17 & up) - Adult Floor Hockey Spring 2023 Thursday Night belongs to Northampton Adult Floor Hockey!  At the start of each season, participants are drafted by team captains, following a scrimmage to show off their skills.  Games begin the following week.  Registration fills up quickly, and no additional players may join after the completion of the draft.  ALL participants must register as a regular player.  If a player is drafted as a goalie, the household will be issued a $25.00 credit.*Summer Season will have one Sunday Game currently TBA***All plans, policies, schedules and rules are tentative and subject to change based on any change in conditions, including COVID-19 exposure or infection, weather and local, state and national guidelines or restrictions.**Games will have three 15-minute periods. For regular season games, a 5-minute OT will be played in the case of a tie. If there is no scoring during the OT, the game will end in a tie with each team receiving one point. (There are no shootouts.) Cancellations will be posted on Facebook.  It will be the responsibility of the captain to make sure players on their team are aware of any delay or cancellation.   Players must follow all federal, state and Township guidelines and rules regarding health and safety, including wearing masks while not playing and maintaining distance of at least six feet from others while not playing.  Spectators are prohibited from attending games or coming within 50 feet of the rink.Players may not arrive more than 15 minutes before their game and must leave immediately after their game (except goalies) Teams may be penalized or forfeit their season for violating any rules or guidelines, including any health and safety guidelines.  Season may be canceled due to safety concerns at the discretion of the Commissioner and/or Northampton Township. No credits or refunds, partial or full, will be given for any reason, including any forfeited, delayed or cancelled games or seasons.Spectators (including player friends and family) are prohibitied from addressing refs and players especially in a confrontational, rude, critical or hostile manner.  Spectators are also forbidden from entering the playing court.  Any spectator that breaks either of these rules will be ejected from the facility, possibly permanently.  Furthermore, players who break these rules could result in having their being given misconduct penalties.   READ THE EXTENSIVE RULES TO LEARN MORE ABOUT THE LEAGUE or contact Scott at northamptonfloorhockey@gmail.com for more information. Click Here => LEAGUE RULES * Reasonable efforts will be made to make up games cancelled due to weather, etc., but makeup games are not guaranteed and may not be possible due to facility and scheduling constraints.Need a new helmet or stick?  Support Parks and Rec and get your supplies here!

Friday March 31, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Cash is King Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Certificate in Basic Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Basic Game Design - Intermediate Video Game Design Certificate in Basic Game DesignGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This Certificate provides you with a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  In the first course, you will discover resources for developing game design, identify the mechanics and verbs used in different games.  You will come away with knowing the different activities that are part of game design, being able to flesh out a game idea in order to increase the chances to having a successful game design experience, and have a basic understanding of how to work with game developers.  In the second course, you will learn the basics of video game design process, learn about the main video game genres, and use a game development application to begin your journey of making games.  By successfully completing this Certificate in basic Game Design, you will have taken the first steps into understanding game design, and being able to create your own games.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEIntroduction to Game Design - Feb.6 - Mar. 3Intermediate Video Game Design - Mar. 6 - Mar. 31Individual Courses:INTRODUCTION TO GAME DESIGNGames are increasingly recognized as a tool that can serve many business purposes beyond entertainment.  This course provides a general introduction to what goes into the design and development of both video and analog games, with a particular focus on the use of games outside of consumer entertainment.  By completing this course, you can take the first steps into understanding game design and how ti can be applied in your field.CEUs:  1.6Fee:  $245INTERMEDIATE VIDEO GAME DESIGNWorldwide, video game sales including consoles, online and mobile games are projected to reach $111 billion dollars this year.  Mobile games are the fastest-growing segment of the market as more and more people play casual games.  In this intermediate introductory course, you will learn the basics of video game design process, learn about he main video game genres, and use a game development application to being your journey of making games.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Extraordinary Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Intermediate Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Collaborative Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Intermediate Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - Certificate in QuickBooks Online Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in QuickBooks Online - QuickBooks Online Level 2 Certificate in QuickBooks OnlineSave time, track money, and get important insights with Quickbooks Online.  Quickbooks Online is the leading online accounting platform.  it is the preferred choice for small business managers, owners, bookkeepers and accounting professionals.  There are patches and regular automatic upgrades to the software.Get a comprehensive understanding of QuickBooks Online.  Then learn how to work with more advanced Quickbooks Online topics.CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEQuickBooks Online Level 1 - Feb. 6 - Mar. 3Quickbooks Online Level 2 - Mar. 6 - Mar. 31Individual Courses:QuickBooks Online Level 1Get a comprehensive understanding of QuickBooks Online, one of the most popular cloud based accounting programs and preferred choice for small business managers, owners, bookkeepers and accounting professionals.  In four hands-on units you will learn how to use QuickBooks Online to enter sales, purchases, receive and make payments and add inventory.CEUs: 1.6Fee:  $195QuickBooks Online Level 2Now know how to work with more advanced QuickBooks Online topics.  Become capable with such skills as how to customize settings, banking, credit cards, foreign currencies, statements for debts collection, using tags and projects.  And come away with your Certificate in Quickbooks OnlineCEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Marketing Using Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Negotiation: Get What You Want Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Supervisory and Leadership Certificate - Supervisory and Leadership Certificate Your employees are your most valuable resources.  Ensuring the efficiency of your team is the key to your success and is your most important responsibility.  Get practical, easy to understand, and insightful methods for new and even experienced supervisors and managers. Learn about effective delegation, performance management, and writing performance reviews.  discuss the specifics of the supervisor's role and responsibilities, and strategies for improving your overall effectiveness as a leader.  Take home practical information along with tips and techniques that can be applied at your job immediately.CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	The Basics of Bookkeeping - The Basics of Bookkeeping How do you keep track of the day-to-day financial transactions of a business?  Whether you are looking to advance in your career, or you're an entrepreneur, (or maybe you are a part of a family business), this course will help you if you are looking to understand the numbers.  The Basics of Bookkeeping course will help you understanding, and know how to record, every penny that comes into your business and every penny that goes out of your business.  This course shows you how to create a chart of accounts that meet your needs.  All of the money you spend, and all of the money you earn, have a place to go.   How do you record them?  What are your debits and credits?  What do the numbers mean?  How do I label accounts?  Even if you outsource your bookkeeping needs, you should still have a basic understanding of what happens with the money earned and the money spent.  No one should be blind to his or her finances!  In this course you will learn where the numbers go and why!  You will learn the bookkeeping terminology as well as what it means to keep track of the numbers.  At the end of the cycle, what do the numbers mean?  The Basics of Bookkeeping will show you how to keep track of the numbers and why!CEUs: 1.6Full Certificate:  $195.00
9:00 AM - 3:30 PM	Cards
9:15 AM - 3:30 PM	Billiards
11:45 AM - 12:35 PM	Line Dancing - NEW!! - Line Dancing FRI Have fun while experiencing the physical, mental & social benefits of line dancing.  A variety of line dance styles are incorporated to create a fun, easy-to-learn dance class.  Modifications are given for participants of various fitness and skill levels.Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
1:30 PM - 2:15 PM	Art - Enrichment Art with Miss Leigh - Animal Art Around the World ArtSuki's Kimono:  Kimono Paper CollageTo Carnival!:  A Celebration in Saint Lucia:  Air Clay MaracasFestival of colors:  Watercolor FlowersMax Celebrates Cinco de Mayo:  Sombrero Mixed MediaFriendship & SharingThis series will focus on friendship and sharing. A book will be read, followed by a related art project. • How Do Dinosaurs Stay Friends?: Paint Wooden Dinosaur • I Got a New Friend:: Dog Watercolor• Should I Share My Ice Cream?: Ice Cream Collage• Llama, Llama,Time to Share: Air Clay Llamas
5:30 PM - 6:30 PM	Tennis - Junior (Ages 7-16) - Junior Tennis (Friday) Looking for a great place for your junior to start or brush up on tennis basics and advance further?  Juniors will improve hand-eye coordination and agility, perform racquet-handling skills, and become familiar with the tennis court.  Instructors zero in on building a strong foundation through basic strokes and fun games associated with tennis.  Match play is introduced, instructors will meet your junior player at their ability level to foster their growth and love of the game.Tennis moves indoors during inclement weather and during the Winter Season.Racquets will be available during instruction.Parking is available behind the Recreation Center.
6:00 PM - 9:00 PM	Tiny Tumbles - Kids Night Out - Tiny Tumbles Kids Night Out Is your child jumping on the couches or doing cartwheels through your living room? We have the perfect night planned for them. Need to get some errands done? Desperate for a date night? Drop your kids off at the Rec Center and we'll take care of the rest with Tiny Tumblers! Kids will enjoy pizza, games and gymnastics (a mix of free play and games, challenges, and skill stations) - they won't even know you're gone! We'll have them tired out and ready for bed by the time you pick them up. We can't wait to spend Friday night with the kids!For Kids Grades ages 6-12PIZZA & JUICE PROVIDED
6:00 PM - 9:00 PM	Tiny Tumbles - Kids Night Out - Tiny Tumbles Kids Night Out Is your child jumping on the couches or doing cartwheels through your living room? We have the perfect night planned for them. Need to get some errands done? Desperate for a date night? Drop your kids off at the Rec Center and we'll take care of the rest with Tiny Tumblers! Kids will enjoy pizza, games and gymnastics (a mix of free play and games, challenges, and skill stations) - they won't even know you're gone! We'll have them tired out and ready for bed by the time you pick them up. We can't wait to spend Friday night with the kids!For Kids Grades ages 6-12PIZZA & JUICE PROVIDED
6:45 PM - 8:45 PM	1/2 Gym Rental

Saturday April 1, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:30 AM - 4:00 PM	Hockey - Youth Floor Hockey - Youth Floor Hockey 6-16 Leave the skates behind and join the best (and only) floor hockey league in town! Players will have fun, develop hockey and team-sports skills, and be eligible for end-of-the-season awards. Games are played on Saturdays. See below for approximate division and schedule. Winter 2023 Schedule: * Mites Division (approx. 6 to 9 years-old; approx 9:00 AM, 10:15 AM) *Pee Wee Division (approx 10 to 13 years-old; approx 11:30 AM, 12:45 PM *Juniors Division (approx. 13 to 16 years-old; approx. 2:30, 3:30 PM) Spectators (including player friends and family) are prohibited from addressing refs and players especially in a confrontational, rude, critical or hostile manner.  Spectators are also forbidden from entering the playing court.  Any spectator that breaks either of these rules will be ejected from the facility, possibly permanently.  Furthermore, players who break these rules could result in having their being given misconduct penalties.  READ THE EXTENSIVE FAQ BELOW TO LEARN MORE ABOUT THE LEAGUEContact Scott at northamptonfloorhockey@gmail.com for more information.CLICK HERE FOR FAQ - FAQsCLICK HERE FOR RULE BOOK - Click Here for Rule BookNeed a stick or other hockey equipment?  Support Parks and Rec and get your equipment here!
9:30 AM - 10:30 AM	Zumba - Zumba SAT Experience one exhilarating hour of caloric-burning, heart-racing, muscle-pumping, body-energizing, awe-inspiring movements meant to engage and captivate for life! The routines feature interval training sessions where fast and slow rhythms and resistance training are combined to tone and sculpt your body while burning fat. Add some Latin flavor and international zest into the mix and you've got ZUMBA – a fitness party! Why Zumba? It’s the best party around.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Tuesday Instructor:  Sandy Flynn Certified Zumba InstructorSaturday Instructor:  Marianne Giosa Certified Zumba Instructor
9:30 AM - 11:15 AM	Bunny Hunt "Egg"Venture - Bunny Hunt "Egg"Venture Are you up for an adventure? Peter Cottontail has been hoppin’ ‘round the Bunny Trail in Northampton Township and he can’t be found! You can help us find him. Enjoy a magic show and balloon art from A-Z Magic.  Then get ready for an "egg venture" following clues to find the Bunny, along with lots of help from local business friends.  There may be some surprises along the way, so don't forget your Easter baskets or a shopping bag.  With your help, the Bunny can find his way back for photos and maybe even a bunny hop or two! DATE: SATURDAY, April 1, 2023TIME: 9:30 – approx. 11:15 AM LOCATION: Northampton Municipal Park *Outdoor Event                   Wetzel Pavilion (behind Maureen Maureen M. Welch Elementary School)FEE: $10.00 per child (ages 2-12) RESIDENTS ONLY $12.00 per child (ages 2-12) NON RESIDENTS.Accompanying Adults are Free.  Multiple Child discount is offered for 3 or more children in same immediate family.  Call the P&R office for pricing(Fee includes magic show, egg “hunt” adventure, donuts & juice and “ Photo Op ” with the Bunny – bring your own camera for photos.) Children MUST be accompanied by an adult 18 years or older.*Weather depending, portions of the event may be held indoors at the Maureen M. Welch School.  Keep visiting the website for updates.NO WALK-INS!! Register soon as space is limited.  TICKETS CANNOT BE PURCHASED AT THE EVENT!Thank you to our sponsor:
9:30 AM - 11:15 AM	Bunny Hunt "Egg"Venture - Bunny Hunt "Egg"Venture (Family of 3 or More) Are you up for an adventure? Peter Cottontail has been hoppin’ ‘round the Bunny Trail in Northampton Township and he can’t be found! You can help us find him. Enjoy a magic show and balloon art from A-Z Magic.  Then get ready for an "egg venture" following clues to find the Bunny, along with lots of help from local business friends.  There may be some surprises along the way, so don't forget your Easter baskets or a shopping bag.  With your help, the Bunny can find his way back for photos and maybe even a bunny hop or two! DATE: SATURDAY, April 1, 2023TIME: 9:30 – approx. 11:15 AM LOCATION: Northampton Municipal Park *Outdoor Event                   Wetzel Pavilion (behind Maureen Maureen M. Welch Elementary School)FEE: $10.00 per child (ages 2-12) RESIDENTS ONLY $12.00 per child (ages 2-12) NON RESIDENTS.Accompanying Adults are Free.  Multiple Child discount is offered for 3 or more children in same immediate family.  Call the P&R office for pricing(Fee includes magic show, egg “hunt” adventure, donuts & juice and “ Photo Op ” with the Bunny – bring your own camera for photos.) Children MUST be accompanied by an adult 18 years or older.*Weather depending, portions of the event may be held indoors at the Maureen M. Welch School.  Keep visiting the website for updates.NO WALK-INS!! Register soon as space is limited.  TICKETS CANNOT BE PURCHASED AT THE EVENT!Thank you to our sponsor:
9:30 AM - 1:30 PM	United States Coast Guard Auxiliary Flotilla
10:00 AM - 1:00 PM	Read to the Dogs

Sunday April 2, 2023
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
9:00 AM - 9:30 AM	Soccer Shots Sundays- NEW! - Mini Class 1 Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.  Mini-Class - Soccer Shots Mini is a high-energy program introducing children to fundamental soccer principles, such as using your feet, dribbling, and the basic rules of the game.  Through fun games, songs and positive reinforcement, children will begin to experience the joy of playing soccer and being active.Classic - Soccer Shots Classic utilizes creative and imaginative games to focus on basic soccer skills like dribbling, passing and shooting.  We also highlight a positive character trait each session such as respect, teamwork, and appreciation.Premier - Soccer Shots Premier focuses on individual skill, fitness, and sportsmanship, providing an opportunity for children to be challenged through fun games and team interaction.  Children will also be introduced to competition in a developmentally appropriate manner.
9:45 AM - 10:20 AM	Soccer Shots Sundays- NEW! - Classic Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.  Mini-Class - Soccer Shots Mini is a high-energy program introducing children to fundamental soccer principles, such as using your feet, dribbling, and the basic rules of the game.  Through fun games, songs and positive reinforcement, children will begin to experience the joy of playing soccer and being active.Classic - Soccer Shots Classic utilizes creative and imaginative games to focus on basic soccer skills like dribbling, passing and shooting.  We also highlight a positive character trait each session such as respect, teamwork, and appreciation.Premier - Soccer Shots Premier focuses on individual skill, fitness, and sportsmanship, providing an opportunity for children to be challenged through fun games and team interaction.  Children will also be introduced to competition in a developmentally appropriate manner.
10:30 AM - 11:10 AM	Soccer Shots Sundays- NEW! - Premier Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.  Mini-Class - Soccer Shots Mini is a high-energy program introducing children to fundamental soccer principles, such as using your feet, dribbling, and the basic rules of the game.  Through fun games, songs and positive reinforcement, children will begin to experience the joy of playing soccer and being active.Classic - Soccer Shots Classic utilizes creative and imaginative games to focus on basic soccer skills like dribbling, passing and shooting.  We also highlight a positive character trait each session such as respect, teamwork, and appreciation.Premier - Soccer Shots Premier focuses on individual skill, fitness, and sportsmanship, providing an opportunity for children to be challenged through fun games and team interaction.  Children will also be introduced to competition in a developmentally appropriate manner.
11:20 AM - 11:50 AM	Soccer Shots Sundays- NEW! - Mini Class 2 Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.  Mini-Class - Soccer Shots Mini is a high-energy program introducing children to fundamental soccer principles, such as using your feet, dribbling, and the basic rules of the game.  Through fun games, songs and positive reinforcement, children will begin to experience the joy of playing soccer and being active.Classic - Soccer Shots Classic utilizes creative and imaginative games to focus on basic soccer skills like dribbling, passing and shooting.  We also highlight a positive character trait each session such as respect, teamwork, and appreciation.Premier - Soccer Shots Premier focuses on individual skill, fitness, and sportsmanship, providing an opportunity for children to be challenged through fun games and team interaction.  Children will also be introduced to competition in a developmentally appropriate manner.
1:00 PM - 3:30 PM	Full Gym Rental
5:00 PM - 6:00 PM	Full Gym Rental
7:00 PM - 9:00 PM	Room Rental

Monday April 3, 2023
8:00 AM - 11:00 PM	Beginning Conversational Spanish - Beginning Conversational Spanish Designed for beginners, we will have you speaking and reading Spanish in no time. You will practice the basic building blocks of the language and common idiomatic expressions. You will know enough vocabulary and grammar for simple conversations, and you will learn how to ask and answer questions.  Whether you speak some Spanish and need a refresher, or no Spanish, you will complete the course with the skills to communicate in Spanish.   CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Financial Analysis & Planning for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Keys to Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Advanced Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Digital Marketing - Digital Marketing Certificate Certificate in Digital Marketing Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising.  Relevant for any type of organization, including businesses, companies, non-profits, and government agencies.  No eMarketing experience or expertise is necessary.  If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.  CEUs: 4.8COURSE SCHEDULEImproving Email Promotions - Apr 3 - Apr 28Boosting Your Website Traffic - May 1 - May 26Online Advertising - Jun 5 - Jun 30Individual Courses:IMPROVING EMAIL PROMOTIONSDiscover new ways to improve your email promotions, including when to email, what to email, and testing email copy.  Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates.  Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well.CEUs: 1.6BOOSTING YOUR WEBSITE TRAFFICAcquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results.  No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.CEUs:  1.6ONLINE ADVERTISINGGet the keys to making online advertising work for you and your organization.  See how pay-per-click advertising with Google AdWords works.  Find out how to test low budget Adword campaigns. Learn how you can target local audiences.  Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach.  No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Digital Marketing - Improving Email Promotions Certificate in Digital Marketing Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising.  Relevant for any type of organization, including businesses, companies, non-profits, and government agencies.  No eMarketing experience or expertise is necessary.  If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.  CEUs: 4.8COURSE SCHEDULEImproving Email Promotions - Apr 3 - Apr 28Boosting Your Website Traffic - May 1 - May 26Online Advertising - Jun 5 - Jun 30Individual Courses:IMPROVING EMAIL PROMOTIONSDiscover new ways to improve your email promotions, including when to email, what to email, and testing email copy.  Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates.  Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well.CEUs: 1.6BOOSTING YOUR WEBSITE TRAFFICAcquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results.  No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.CEUs:  1.6ONLINE ADVERTISINGGet the keys to making online advertising work for you and your organization.  See how pay-per-click advertising with Google AdWords works.  Find out how to test low budget Adword campaigns. Learn how you can target local audiences.  Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach.  No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Effective Grammar - Certificate in Effective Grammar Certificate in Effective GrammarWhether you're a student or a professional, a career changer or a job seeker, Effective Grammar will improve your grammar, punctuation, and writing skills without making you feel like you’re back in eighth grade English class.  Effective Grammar is a fun, down-to-earth, comprehensive course in English grammar for anyone who wants to enhance their communication skills.This certificate covers all that and lots more! You’ll master everything from commas to complete sentences to common sense writing.  After completing Effective Grammar, you’ll be able to send in your well-written essay, submit your winning résumé, or produce a polished report for your employer, confident that your writing will attract attention for all the right reasons.  Put an end to grammar mistakes that detract from your work and open the door to career opportunities as you learn to communicate more effectively.  CEUs: 3.2Full Certificate:  $295.00
8:00 AM - 11:00 PM	Certificate in Entrepreneurship - Certificate in Entrepreneurship Certificate in EntrepreneurshipBoost your chances of success for your new or small business and reduce your risks.  Get the latest on planning your business, brainstorming business ideas and a checklist for going into business.  Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans.  Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand.At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEEntrepreneur Boot Camp - Apr. 3 - Apr. 28The Business Plan - May 1 - May 26Entrepreneurial Marketing - Jun. 5 - Jun. 30Individual Courses:ENTREPRENEURSHIP BOOT CAMPStarting a business is something that all of us have thought about at one time or another.  Everyone wants to be their own boss.  Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur.At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business.CEUs: 1.6Fee:  $195THE BUSINESS PLANWhether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding.  In this course, you evaluate the many aspects and potential hurdles of the business and  build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business.  Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point.  CEUs:  1.6Fee: $195ENTREPRENEURIAL MARKETINGTo succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts.CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Entrepreneurship - Entrepreneur Boot Camp Certificate in EntrepreneurshipBoost your chances of success for your new or small business and reduce your risks.  Get the latest on planning your business, brainstorming business ideas and a checklist for going into business.  Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans.  Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand.At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEEntrepreneur Boot Camp - Apr. 3 - Apr. 28The Business Plan - May 1 - May 26Entrepreneurial Marketing - Jun. 5 - Jun. 30Individual Courses:ENTREPRENEURSHIP BOOT CAMPStarting a business is something that all of us have thought about at one time or another.  Everyone wants to be their own boss.  Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur.At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business.CEUs: 1.6Fee:  $195THE BUSINESS PLANWhether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding.  In this course, you evaluate the many aspects and potential hurdles of the business and  build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business.  Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point.  CEUs:  1.6Fee: $195ENTREPRENEURIAL MARKETINGTo succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts.CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Managing Generations in the Workplace Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Advanced Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Video Marketing - Certificate in Mastering Video Marketing Certificate in Mastering Video MarketingVideo marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart.  Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion ‘trigger’ that plain text cannot do.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEVideo Marketing - Apr 3 - Apr 28YouTube for Business - May 1 - May 26Individual Courses:VIDEO MARKETINGSight, sound and motion are much more compelling than static words on a page. Video is very hypnotic and it quickly speeds up the “know, like and trust,” factor with your audience. In this course you will discover how to use simple online video to quickly bond with your viewer, drive traffic to your website, boost business and build brand awareness. Find out how to shoot simple, effective videos without costly fancy equipment or savvy technical skills.  Discover the secrets to creating content that commands attention.  Learn how to dominate Google and YouTube with your video and to strategically use YouTube to market your business 24/7 -- even while you sleep. CEUs:  1.6Fee:  $245YOUTUBE FOR BUSINESSIncrease your business with YouTube, the online video site and now the second largest search engine. Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people.  Find out what types of video work best on YouTube, how other business organizations are using YouTube, how to create your own YouTube channel, and the techniques of adding captions, annotations and other extra features.YouTube can enhance your current marketing and communication strategy. After attending this course you will take back proven strategies and techniques for making YouTube work successfully for your organization.  YouTube, as the second largest search engine can no longer be ignored by businesses and organizations. YouTube reaches a broad age and gender demographic and is the largest video search/discovery destination with over 35 hours of video being uploaded every minute. YouTube is now accessible from nearly every top mobile device as well as from your TV.How can your videos rise above the music mashups and cat antics?Learn how to get your YouTube video on the first page of Google Search. Just like Facebook, YouTube is a social network that needs to be set-up, optimized, and used regularly to be effective. Your patters of behavior on YouTube may be working against you. Learn how YouTube can compliment your current marketing and social media strategy and how to maximize your YouTube Channel to get the greatest return.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Mastering Video Marketing - Video Marketing Certificate in Mastering Video MarketingVideo marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart.  Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion ‘trigger’ that plain text cannot do.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEVideo Marketing - Apr 3 - Apr 28YouTube for Business - May 1 - May 26Individual Courses:VIDEO MARKETINGSight, sound and motion are much more compelling than static words on a page. Video is very hypnotic and it quickly speeds up the “know, like and trust,” factor with your audience. In this course you will discover how to use simple online video to quickly bond with your viewer, drive traffic to your website, boost business and build brand awareness. Find out how to shoot simple, effective videos without costly fancy equipment or savvy technical skills.  Discover the secrets to creating content that commands attention.  Learn how to dominate Google and YouTube with your video and to strategically use YouTube to market your business 24/7 -- even while you sleep. CEUs:  1.6Fee:  $245YOUTUBE FOR BUSINESSIncrease your business with YouTube, the online video site and now the second largest search engine. Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people.  Find out what types of video work best on YouTube, how other business organizations are using YouTube, how to create your own YouTube channel, and the techniques of adding captions, annotations and other extra features.YouTube can enhance your current marketing and communication strategy. After attending this course you will take back proven strategies and techniques for making YouTube work successfully for your organization.  YouTube, as the second largest search engine can no longer be ignored by businesses and organizations. YouTube reaches a broad age and gender demographic and is the largest video search/discovery destination with over 35 hours of video being uploaded every minute. YouTube is now accessible from nearly every top mobile device as well as from your TV.How can your videos rise above the music mashups and cat antics?Learn how to get your YouTube video on the first page of Google Search. Just like Facebook, YouTube is a social network that needs to be set-up, optimized, and used regularly to be effective. Your patters of behavior on YouTube may be working against you. Learn how YouTube can compliment your current marketing and social media strategy and how to maximize your YouTube Channel to get the greatest return.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Online Teaching - Advanced Teaching Online Certificate in Online Teaching For those new to teaching online, or those already teaching online. Get the best instruction from the foremost authorities in online learning. Thousands of people have taken this fundamental yet advanced training in teaching online.From building an online course to improving an online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, the program will give you both the fundamentals of teaching online, as well as the most advanced tips and techniques in the business. Your instructors are authors, speakers and consultants in online learning and teaching. CEUs: 4.8COURSE SCHEDULEAdvanced Online Teaching - Apr 3 - Apr 28Designing Online Instruction - May 1 - May 26Fostering Online Discussion - Jun 5 - Jun 30Individual Courses:ADVANCED ONLINE TEACHING In the 21st century, half of all learning will be online.  The opportunities are tremendous for teaching online.  Discover how to plan, develop and teach an online course. Take home a ten step model for developing your online course.  Experience one of the most advanced online classrooms for teachers. Learn how to create online audio lectures with slide shows. Plus, find out how self quizzes enhance learning.See an animation, drop-and-drop exercise, and dynamite welcome pages.  Engage in online discussion with other teachers. An instructor’s book, Advanced Teaching Online, is included.CEUs: 1.6 DESIGNING ONLINE INSTRUCTIONLearn about the online instructional environment, envisioning your online course, developing a web course, phases of design and development, design guidelines, and more.  Discover the principles behind the adoption of technology innovation and the nature of the online learning environment. Then get tips for planning your online course, identifying resources and design guidelines.Discuss the phases of design and development and models, motivating student-student interaction, and managing interaction.  Get the latest information on copyright issues, assessment and evaluation.CEUs:  1.6FOSTERING ONLINE DISCUSSION Being engaged with your online learners throughout the course is one of the three biggest weaknesses of online teachers. It is also one of the three biggest ways to take your online course to the next level, making it a superior learning experience for your learners.   Come experience how to do it from the creator of the concept and practice of ‘continual engagement’ in teaching.  Discover how to build student success through your interaction, how to give online learners feedback, communicating with them about everything from subject matter to delicate issues to grading.   You will come away with advanced, practical, how-to tips from one of the foremost authorities on fostering online discussion. And you will see how your instructor models great interaction and engagement in the online environment. CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Online Teaching - Certificate in Online Teaching Certificate in Online Teaching For those new to teaching online, or those already teaching online. Get the best instruction from the foremost authorities in online learning. Thousands of people have taken this fundamental yet advanced training in teaching online.From building an online course to improving an online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, the program will give you both the fundamentals of teaching online, as well as the most advanced tips and techniques in the business. Your instructors are authors, speakers and consultants in online learning and teaching. CEUs: 4.8COURSE SCHEDULEAdvanced Online Teaching - Apr 3 - Apr 28Designing Online Instruction - May 1 - May 26Fostering Online Discussion - Jun 5 - Jun 30Individual Courses:ADVANCED ONLINE TEACHING In the 21st century, half of all learning will be online.  The opportunities are tremendous for teaching online.  Discover how to plan, develop and teach an online course. Take home a ten step model for developing your online course.  Experience one of the most advanced online classrooms for teachers. Learn how to create online audio lectures with slide shows. Plus, find out how self quizzes enhance learning.See an animation, drop-and-drop exercise, and dynamite welcome pages.  Engage in online discussion with other teachers. An instructor’s book, Advanced Teaching Online, is included.CEUs: 1.6 DESIGNING ONLINE INSTRUCTIONLearn about the online instructional environment, envisioning your online course, developing a web course, phases of design and development, design guidelines, and more.  Discover the principles behind the adoption of technology innovation and the nature of the online learning environment. Then get tips for planning your online course, identifying resources and design guidelines.Discuss the phases of design and development and models, motivating student-student interaction, and managing interaction.  Get the latest information on copyright issues, assessment and evaluation.CEUs:  1.6FOSTERING ONLINE DISCUSSION Being engaged with your online learners throughout the course is one of the three biggest weaknesses of online teachers. It is also one of the three biggest ways to take your online course to the next level, making it a superior learning experience for your learners.   Come experience how to do it from the creator of the concept and practice of ‘continual engagement’ in teaching.  Discover how to build student success through your interaction, how to give online learners feedback, communicating with them about everything from subject matter to delicate issues to grading.   You will come away with advanced, practical, how-to tips from one of the foremost authorities on fostering online discussion. And you will see how your instructor models great interaction and engagement in the online environment. CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Integrating Social Media In Your Organization Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Introduction to Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in WordPress - Certificate in WordPress WordPress is the most popular content management system (CMS) for website and blog design.  During the first week, you will learn or refresh your knowledge of all the initial steps and the required elements for having a website. Then find out how to build a simple WordPress website or blog. Topics include an introduction to CMS, WordPress installation and setup, page and content creation, administration, themes (selection, purchase, installation, and setup), working with widgets and plugins, and more.  Finally, acquire advanced knowledge about WordPress options and features. You will learn how to modify WordPress web pages by hand-coding, learn about simple yet effective search engine optimization (SEO) techniques that improve your website ranking, and much more. After successfully completing the WordPress Certificate you will know how to build a WordPress website or blog, customize your WordPress site by hand-coding HTML, CSS, and PHP, know necessary regular WordPress maintenance, create WordPress website backup, and know how to apply SEO techniques in WordPress. CEUs/ILUs: 4.8
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Conflict Management Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Using Personality Profiles for better Work Perfomance Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Mastering Computer Skills in the Workplace - Mastering Computer Skills for the Workplace Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations in MS Powerpoint, documents in MS word, email and calendars in MS Outlook, and spreadsheets in MS Excel.  Microsoft Office Suite of applications is the most used software tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of MS Office change over time.  Master the most common uses so that you can work faster and more efficiently and can take your computer skills from plain and drab to exciting and engaging.  You will leave class with a set of skills that are a workplace requirement in today's fast paced ever-changing environment and will enable your future career success.CEUs/ILUs: 1.6
8:00 AM - 11:00 PM	Podcasting - Podcasting Businesses are turning to podcasting to grow their brand and connect with customers. People with a niche hobby are turning podcasts into a business. Podcasting is experiencing a rebirth as mobile devices are everywhere. The intimate nature of the audio medium allows potential clients to get to know who you are and determine if you are the kind of company with which they want to do business.  Learn how to take your business or hobby and turn it into a podcast.  This step-by-step class will take you from start to finish and cover the required elements needed to get your show online.  Come to class with your idea and end with your show online for all to hear. CEUs/ILUs: 1.6
9:30 AM - 10:30 AM	Pilates - Virtual AM - Virtual Pilates - MON AM 6 WEEKS Start your morning off right from the comfort of your own home!  Focus on strengthening your upper and lower body, abdominal muscles, lower back and buns.  Build strength and stability, improve your flexibility and lower your risk of injury.  Register now and start your journey to feel Leaner. Calmer. Stronger.  Instructor: Marion McNulty, M. Ed., AAAI and AFAA National Fitness Certifications.Recommended Equipment:  Pilates/Yoga Mat and Pilates Ring*If a class is missed, a recording will be provided via YouTube link and available to view for one week following the end of that class.Need exercise equipment for class?  Support Parks and Rec and get your equipment here! "Thank you for providing virtual classes through Northampton Parks and Recreation and for me personally I enjoy the exercise classes. I am happy that these classes have continued to be offered past last year even though many in person classes are available. I like how they provide flexibility along with the comfort of being in my own home. I hope this new way of reaching folks virtually will continue."Lisa B"Thank you so much! Having the video option of class is a great benefit of remote classes!" Kay G"Even though I missed a lot of classes, I was able attend the taped class which was very nice to be able to do. Thank you for that.  Marion is such a great teacher."Regina K"I thoroughly enjoy the class and benefit from your consistent and varied pilates exercises at my level.  I particularly like being able to do the class anytime and anywhere."Mary Lou G "These classes are amazing. I wish that I didn’t have to work and could participate live. But the videos are fantastic, the class is so good and Marion is a star teacher. THANK YOU!"Sue H
9:30 AM - 10:30 AM	Pilates - Virtual AM - Virtual Pilates - MON/WED AM 13 CLASSES Start your morning off right from the comfort of your own home!  Focus on strengthening your upper and lower body, abdominal muscles, lower back and buns.  Build strength and stability, improve your flexibility and lower your risk of injury.  Register now and start your journey to feel Leaner. Calmer. Stronger.  Instructor: Marion McNulty, M. Ed., AAAI and AFAA National Fitness Certifications.Recommended Equipment:  Pilates/Yoga Mat and Pilates Ring*If a class is missed, a recording will be provided via YouTube link and available to view for one week following the end of that class.Need exercise equipment for class?  Support Parks and Rec and get your equipment here! "Thank you for providing virtual classes through Northampton Parks and Recreation and for me personally I enjoy the exercise classes. I am happy that these classes have continued to be offered past last year even though many in person classes are available. I like how they provide flexibility along with the comfort of being in my own home. I hope this new way of reaching folks virtually will continue."Lisa B"Thank you so much! Having the video option of class is a great benefit of remote classes!" Kay G"Even though I missed a lot of classes, I was able attend the taped class which was very nice to be able to do. Thank you for that.  Marion is such a great teacher."Regina K"I thoroughly enjoy the class and benefit from your consistent and varied pilates exercises at my level.  I particularly like being able to do the class anytime and anywhere."Mary Lou G "These classes are amazing. I wish that I didn’t have to work and could participate live. But the videos are fantastic, the class is so good and Marion is a star teacher. THANK YOU!"Sue H
11:00 AM - 12:00 PM	On My Own Preschool Storytime - Storytime Room
12:30 PM - 1:20 PM	Line Dancing - NEW!! - Line Dancing MON Have fun while experiencing the physical, mental & social benefits of line dancing.  A variety of line dance styles are incorporated to create a fun, easy-to-learn dance class.  Modifications are given for participants of various fitness and skill levels.Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
1:00 PM - 2:00 PM	On My Own Preschool Storytime - Storytime Room
1:30 PM - 2:15 PM	Games Galore! - Games Galore Is your preschooler ready for action?  Then he/she is ready for a fun-filled, non-stop 45 minutes of catching, throwing, dodging, jogging, kicking, rolling, throwing, and MORE!  Group and individual activities with an emphasis on building self-esteem, confidence, and fair play are planned for this high energy class!  Don't miss out on this exciting introduction to physical education!Instructor: Coach Vince Prozzillo Need comfortable shoes or clothes so your child can get the most out of this class?  Support Parks and Rec and click on the link below!
1:30 PM - 2:15 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 3-5) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
1:30 PM - 2:20 PM	Core Strength, Balance and Stability - NEW!! - Core Strength Stability and Balance Improve static and dynamic postural alignment, core strength, balance, and stability by performing specific exercises that target these systems.  Participants can expect to improve functional fitness while reducing injury and fall risk.  Modifications will be given for all fitness levels.Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
2:30 PM - 3:15 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 3-5) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
4:00 PM - 4:45 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 2-3) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
4:30 PM - 5:30 PM	Library Escape Room - Storytime Room
5:00 PM - 5:45 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 4-6) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
5:00 PM - 6:30 PM	Art - Art Dept Studio Classes - Cupcake Box Clay Project Cupcake Box Clay ProjectArtists will create a beautiful cupcake box to store precious items in for years to come.Clay Fish Sculpture Clay ProjectArtists will create a fun fish sculpture in creative colors that will never get the hook! The Great Wave Clay ProjectArtists will create a sculpture just in time for summer that will remind them of all the fun had at the beach.Projects will be fired at the studio and available for pick up at the Northampton Rec Center in about 10 days!
5:30 PM - 6:30 PM	Tennis - Junior (Ages 7-16) - Junior Tennis (Monday) Looking for a great place for your junior to start or brush up on tennis basics and advance further?  Juniors will improve hand-eye coordination and agility, perform racquet-handling skills, and become familiar with the tennis court.  Instructors zero in on building a strong foundation through basic strokes and fun games associated with tennis.  Match play is introduced, instructors will meet your junior player at their ability level to foster their growth and love of the game.Tennis moves indoors during inclement weather and during the Winter Season.Racquets will be available during instruction.Parking is available behind the Recreation Center.
5:30 PM - 6:30 PM	Tennis - Pee Wee (Ages 4-6) - Pee Wee (Monday) Introduce tennis to your 4-6 year old with a fun and exciting approach!  Your up-and-coming tennis player will develop hand-eye coordination along with movement skills.  Participants will grow comfortable with equipment and learn the parts of the tennis court.  Basic tennis fundamentals and shots are taught through lots of tennis-like games!  Racquets available during instruction.Tennis moves indoors during inclement weather and during the Winter Season.Family discounts apply after the first family member participating in the same class. Parking is available behind the Recreation Center.
6:00 PM - 6:45 PM	Tiny Tumbles - NEW - Tiny Tumbles (ages 6-10) On your mark, get set, roll!  Tiny Tumbles is a mobile gym offering gymnastics programming for kids of all ability levels from ages 2-12 years.  Balance on the beam, swing from the bars, bounce on the trampoline, and so much more!  Students will learn fundamental gymnastics skills, participate in age-appropriate challenges and games, and explore exciting apparatus in a safe and engaging setting.  Our program enables children to boost physical fitness while fostering goal setting, teamwork, and self-confidence.
6:00 PM - 7:00 PM	Library Escape Room - Storytime Room
6:00 PM - 7:00 PM	Total Body Fitness PM - Total Body Fitness PM MONDAY A fun and effective program that combines high and low impact aerobics, upper and lower body sculpting, and abdominal toning. Bring a mat or towel and hand held weights.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: Donna Heverly, ACE Certified
6:00 PM - 7:00 PM	Total Body Fitness PM - Total Body Fitness PM MONDAY/WEDNESDAY 12 Sessions A fun and effective program that combines high and low impact aerobics, upper and lower body sculpting, and abdominal toning. Bring a mat or towel and hand held weights.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: Donna Heverly, ACE Certified
6:00 PM - 7:00 PM	Zumba Country - Zumba Country It's Zumba Ya'll.  Burn up the dance floor with Zumba Country, a sizzling cardio workout featuring easy-to-follow dance steps set to your favorite country chart toppers!  It's the best hoe-down party in town!Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.
6:00 PM - 8:00 PM	Blackthorn Barbarians Inclusive Rugby
6:40 PM - 7:30 PM	Hockey - Tiny Tots Floor Hockey - Tiny Tots Floor Hockey 8U Boys & Girls (Ages 4 - 6) In this indoor co-ed tiny tot floor hockey program, players will be placed on teams and taught basic skills, game safety and sportsmanship. No prior experience necessary. This program will be 20 minutes of practice with fun drills and a real game following.  Boys & Girls (8 & Under) Tiny Tots Floor Hockey will run 8 weeks with the first week being evaluations.  Players will be placed on teams and taught basic skills as well as game safety and sportsmanship.  No prior experience necessary.  Warm ups, then game.  3 twelve minute periods.  *First time players receive team shirts.  End of season awards provided* Equipment Required: Helmet, knee and shin guards, elbow pads, gloves, cup (male players) and a stick. Instructor: Coach Vince ProzzilloNeed new hockey equipment?  Support Parks and Rec and get your equipment here!
7:15 PM - 8:15 PM	Beginner Line Dancing - NEW!! - Beginner Line Dancing - MON PM Get off the Couch and Come Dance with Us! No experience necessary! Join Jeremy for beginner line dance class. This is a great way to get some exercise and learn how to dance! Instructor:  Jeremy Duncan
7:30 PM - 8:30 PM	Yoga - Gentle Yoga (LEVEL 1) - Gentle Yoga MON PM Are you new to Yoga?  This class is a beginner yoga class.  This calming stress-relieving yoga class teaches you how to stretch and strengthen the body gradually. Emphasis is on building awareness of the breath and the body. Poses are practiced at a slower pace with attention to alignment and detail.  Recommended for those newer to yoga or working with special concerns.  Perfect for the student looking for a gentle experience or those who need a change of pace. Various props will be used for a safe practice and class will end in deep relaxation.  Those with medical conditions, please check with your physician if you have any concerns about attending yoga.Please bring a mat, yoga block and water.  You may also bring a towel or blanket to assist your practice.  Instructor AM Class: Barbara Cavanaugh AAAI-ISMA certifiedInstructor PM Class:  Instructor: Maria Campbell, Yoga Alliance, RYT 500
7:30 PM - 9:30 PM	Basketball Rental
8:00 PM - 10:00 PM	1/2 Gym Rental

Tuesday April 4, 2023
8:00 AM - 11:00 PM	Beginning Conversational Spanish - Beginning Conversational Spanish Designed for beginners, we will have you speaking and reading Spanish in no time. You will practice the basic building blocks of the language and common idiomatic expressions. You will know enough vocabulary and grammar for simple conversations, and you will learn how to ask and answer questions.  Whether you speak some Spanish and need a refresher, or no Spanish, you will complete the course with the skills to communicate in Spanish.   CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Financial Analysis & Planning for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Keys to Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Advanced Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Digital Marketing - Digital Marketing Certificate Certificate in Digital Marketing Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising.  Relevant for any type of organization, including businesses, companies, non-profits, and government agencies.  No eMarketing experience or expertise is necessary.  If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.  CEUs: 4.8COURSE SCHEDULEImproving Email Promotions - Apr 3 - Apr 28Boosting Your Website Traffic - May 1 - May 26Online Advertising - Jun 5 - Jun 30Individual Courses:IMPROVING EMAIL PROMOTIONSDiscover new ways to improve your email promotions, including when to email, what to email, and testing email copy.  Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates.  Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well.CEUs: 1.6BOOSTING YOUR WEBSITE TRAFFICAcquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results.  No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.CEUs:  1.6ONLINE ADVERTISINGGet the keys to making online advertising work for you and your organization.  See how pay-per-click advertising with Google AdWords works.  Find out how to test low budget Adword campaigns. Learn how you can target local audiences.  Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach.  No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Digital Marketing - Improving Email Promotions Certificate in Digital Marketing Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising.  Relevant for any type of organization, including businesses, companies, non-profits, and government agencies.  No eMarketing experience or expertise is necessary.  If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.  CEUs: 4.8COURSE SCHEDULEImproving Email Promotions - Apr 3 - Apr 28Boosting Your Website Traffic - May 1 - May 26Online Advertising - Jun 5 - Jun 30Individual Courses:IMPROVING EMAIL PROMOTIONSDiscover new ways to improve your email promotions, including when to email, what to email, and testing email copy.  Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates.  Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well.CEUs: 1.6BOOSTING YOUR WEBSITE TRAFFICAcquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results.  No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.CEUs:  1.6ONLINE ADVERTISINGGet the keys to making online advertising work for you and your organization.  See how pay-per-click advertising with Google AdWords works.  Find out how to test low budget Adword campaigns. Learn how you can target local audiences.  Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach.  No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Effective Grammar - Certificate in Effective Grammar Certificate in Effective GrammarWhether you're a student or a professional, a career changer or a job seeker, Effective Grammar will improve your grammar, punctuation, and writing skills without making you feel like you’re back in eighth grade English class.  Effective Grammar is a fun, down-to-earth, comprehensive course in English grammar for anyone who wants to enhance their communication skills.This certificate covers all that and lots more! You’ll master everything from commas to complete sentences to common sense writing.  After completing Effective Grammar, you’ll be able to send in your well-written essay, submit your winning résumé, or produce a polished report for your employer, confident that your writing will attract attention for all the right reasons.  Put an end to grammar mistakes that detract from your work and open the door to career opportunities as you learn to communicate more effectively.  CEUs: 3.2Full Certificate:  $295.00
8:00 AM - 11:00 PM	Certificate in Entrepreneurship - Certificate in Entrepreneurship Certificate in EntrepreneurshipBoost your chances of success for your new or small business and reduce your risks.  Get the latest on planning your business, brainstorming business ideas and a checklist for going into business.  Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans.  Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand.At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEEntrepreneur Boot Camp - Apr. 3 - Apr. 28The Business Plan - May 1 - May 26Entrepreneurial Marketing - Jun. 5 - Jun. 30Individual Courses:ENTREPRENEURSHIP BOOT CAMPStarting a business is something that all of us have thought about at one time or another.  Everyone wants to be their own boss.  Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur.At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business.CEUs: 1.6Fee:  $195THE BUSINESS PLANWhether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding.  In this course, you evaluate the many aspects and potential hurdles of the business and  build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business.  Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point.  CEUs:  1.6Fee: $195ENTREPRENEURIAL MARKETINGTo succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts.CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Entrepreneurship - Entrepreneur Boot Camp Certificate in EntrepreneurshipBoost your chances of success for your new or small business and reduce your risks.  Get the latest on planning your business, brainstorming business ideas and a checklist for going into business.  Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans.  Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand.At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEEntrepreneur Boot Camp - Apr. 3 - Apr. 28The Business Plan - May 1 - May 26Entrepreneurial Marketing - Jun. 5 - Jun. 30Individual Courses:ENTREPRENEURSHIP BOOT CAMPStarting a business is something that all of us have thought about at one time or another.  Everyone wants to be their own boss.  Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur.At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business.CEUs: 1.6Fee:  $195THE BUSINESS PLANWhether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding.  In this course, you evaluate the many aspects and potential hurdles of the business and  build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business.  Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point.  CEUs:  1.6Fee: $195ENTREPRENEURIAL MARKETINGTo succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts.CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Management - Managing Generations in the Workplace Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile (included).  By the end of the course we will have you managing like a pro - quickly and with confidence.  CEUs: 1.6Collaborative ManagementWhether you manage or lead people, collaborative skills are essential to help harness the energy of groups and teams for maximum performance and productivity.  Knowledge of collaborative skills will enable you to gain participation quickly, get input and buy-in for building consensus and plan for cooperation to get crucial projects completed.  This course will help you explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  CEUs:  1.6Managing Generations in the WorkplaceGet an understanding of managing workers in different generations in the workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  Generations X and Y are significantly different than the Boomer generation.  Each generation has different expectations and styles of work in the workplace.  Come explore the characteristics of the different generations in the workplace.  Discover the current motivations of Boomers, Gen Xers , and Gen Yers and what messages they value.  Then Identify practical, how-to tips and techniques for managing Boomers, Gen Xers and Gen Yers in the workplace.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Advanced Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Excel - Certificate in Mastering Excel Certificate in Mastering ExcelA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  This Certificate will help you discover how to attractively visualize your data into meaningful information with confidence.  CEUs: 4.8COURSE SCHEDULEMastering Microsoft Excel - Feb. 6 - Mar. 3Intermediate Excel - Mar. 6 - Mar. 31Advanced Excel - Apr. 3 - Apr. 28Individual Courses:MASTERING MICROSOFT EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers to exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs: 1.6INTERMEDIATE EXCELHave you ever wondered why Excel is one of the most powerful applications used today by many businesses?  Excel is one of the most important applications that you can study now to take your skills ot the next level!  This course will help you increase your efficiency by learning how to organize, display and calculate your data into useful information.  Find out how you can consolidate your data proficiently into readable rows and columns using different table designs and styles.  Create a unique style for yourself ot improve your spreadsheet appearance to make the content easier to understand for your target audience.  Learn from the trainer on how beneficial it is to become more productive in generating different everyday business functions.  Discover how easily pivot tables can be created to quickly summarize large amounts of data.  through this course, these tasks will make your work outstanding and unique in what you do.  CEUs:  1.6ADVANCED EXCELA must-have skill to succeed in business, whether an entrepreneur or a valued employee, is the ability to create, edit and manage spreadsheets.  Microsoft Excel is the most used spreadsheet tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of Excel change over time.  Examine the life of an Excel worksheet and workbook, from creation to presentation.  Learn how an Excel worksheet is constructed, populated with content, and edited for delivery.  Master the options that can take your Excel worksheet from plain, drab numbers ot exciting and engaging multimedia.  You will leave class with a set of skills that are in high demand and will be a deciding factor in your future success.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Mastering Video Marketing - Certificate in Mastering Video Marketing Certificate in Mastering Video MarketingVideo marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart.  Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion ‘trigger’ that plain text cannot do.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEVideo Marketing - Apr 3 - Apr 28YouTube for Business - May 1 - May 26Individual Courses:VIDEO MARKETINGSight, sound and motion are much more compelling than static words on a page. Video is very hypnotic and it quickly speeds up the “know, like and trust,” factor with your audience. In this course you will discover how to use simple online video to quickly bond with your viewer, drive traffic to your website, boost business and build brand awareness. Find out how to shoot simple, effective videos without costly fancy equipment or savvy technical skills.  Discover the secrets to creating content that commands attention.  Learn how to dominate Google and YouTube with your video and to strategically use YouTube to market your business 24/7 -- even while you sleep. CEUs:  1.6Fee:  $245YOUTUBE FOR BUSINESSIncrease your business with YouTube, the online video site and now the second largest search engine. Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people.  Find out what types of video work best on YouTube, how other business organizations are using YouTube, how to create your own YouTube channel, and the techniques of adding captions, annotations and other extra features.YouTube can enhance your current marketing and communication strategy. After attending this course you will take back proven strategies and techniques for making YouTube work successfully for your organization.  YouTube, as the second largest search engine can no longer be ignored by businesses and organizations. YouTube reaches a broad age and gender demographic and is the largest video search/discovery destination with over 35 hours of video being uploaded every minute. YouTube is now accessible from nearly every top mobile device as well as from your TV.How can your videos rise above the music mashups and cat antics?Learn how to get your YouTube video on the first page of Google Search. Just like Facebook, YouTube is a social network that needs to be set-up, optimized, and used regularly to be effective. Your patters of behavior on YouTube may be working against you. Learn how YouTube can compliment your current marketing and social media strategy and how to maximize your YouTube Channel to get the greatest return.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Mastering Video Marketing - Video Marketing Certificate in Mastering Video MarketingVideo marketing is the latest hot new marketing trend. Shoppers who viewed product videos were 144% more likely to add the product to their cart.  Video with good SEO has a 53% higher chance of showing up on page one of Google searches. When done correctly, video can tell a story, and stories connect people. Video also leads to an emotion ‘trigger’ that plain text cannot do.CEUs/ILUs: 3.2Full Certificate:  $395.00COURSE SCHEDULEVideo Marketing - Apr 3 - Apr 28YouTube for Business - May 1 - May 26Individual Courses:VIDEO MARKETINGSight, sound and motion are much more compelling than static words on a page. Video is very hypnotic and it quickly speeds up the “know, like and trust,” factor with your audience. In this course you will discover how to use simple online video to quickly bond with your viewer, drive traffic to your website, boost business and build brand awareness. Find out how to shoot simple, effective videos without costly fancy equipment or savvy technical skills.  Discover the secrets to creating content that commands attention.  Learn how to dominate Google and YouTube with your video and to strategically use YouTube to market your business 24/7 -- even while you sleep. CEUs:  1.6Fee:  $245YOUTUBE FOR BUSINESSIncrease your business with YouTube, the online video site and now the second largest search engine. Discover the power of video for your organization, and how to use video as a marketing tool to reach and serve more people.  Find out what types of video work best on YouTube, how other business organizations are using YouTube, how to create your own YouTube channel, and the techniques of adding captions, annotations and other extra features.YouTube can enhance your current marketing and communication strategy. After attending this course you will take back proven strategies and techniques for making YouTube work successfully for your organization.  YouTube, as the second largest search engine can no longer be ignored by businesses and organizations. YouTube reaches a broad age and gender demographic and is the largest video search/discovery destination with over 35 hours of video being uploaded every minute. YouTube is now accessible from nearly every top mobile device as well as from your TV.How can your videos rise above the music mashups and cat antics?Learn how to get your YouTube video on the first page of Google Search. Just like Facebook, YouTube is a social network that needs to be set-up, optimized, and used regularly to be effective. Your patters of behavior on YouTube may be working against you. Learn how YouTube can compliment your current marketing and social media strategy and how to maximize your YouTube Channel to get the greatest return.CEUs: 1.6Fee:  $245
8:00 AM - 11:00 PM	Certificate in Online Teaching - Advanced Teaching Online Certificate in Online Teaching For those new to teaching online, or those already teaching online. Get the best instruction from the foremost authorities in online learning. Thousands of people have taken this fundamental yet advanced training in teaching online.From building an online course to improving an online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, the program will give you both the fundamentals of teaching online, as well as the most advanced tips and techniques in the business. Your instructors are authors, speakers and consultants in online learning and teaching. CEUs: 4.8COURSE SCHEDULEAdvanced Online Teaching - Apr 3 - Apr 28Designing Online Instruction - May 1 - May 26Fostering Online Discussion - Jun 5 - Jun 30Individual Courses:ADVANCED ONLINE TEACHING In the 21st century, half of all learning will be online.  The opportunities are tremendous for teaching online.  Discover how to plan, develop and teach an online course. Take home a ten step model for developing your online course.  Experience one of the most advanced online classrooms for teachers. Learn how to create online audio lectures with slide shows. Plus, find out how self quizzes enhance learning.See an animation, drop-and-drop exercise, and dynamite welcome pages.  Engage in online discussion with other teachers. An instructor’s book, Advanced Teaching Online, is included.CEUs: 1.6 DESIGNING ONLINE INSTRUCTIONLearn about the online instructional environment, envisioning your online course, developing a web course, phases of design and development, design guidelines, and more.  Discover the principles behind the adoption of technology innovation and the nature of the online learning environment. Then get tips for planning your online course, identifying resources and design guidelines.Discuss the phases of design and development and models, motivating student-student interaction, and managing interaction.  Get the latest information on copyright issues, assessment and evaluation.CEUs:  1.6FOSTERING ONLINE DISCUSSION Being engaged with your online learners throughout the course is one of the three biggest weaknesses of online teachers. It is also one of the three biggest ways to take your online course to the next level, making it a superior learning experience for your learners.   Come experience how to do it from the creator of the concept and practice of ‘continual engagement’ in teaching.  Discover how to build student success through your interaction, how to give online learners feedback, communicating with them about everything from subject matter to delicate issues to grading.   You will come away with advanced, practical, how-to tips from one of the foremost authorities on fostering online discussion. And you will see how your instructor models great interaction and engagement in the online environment. CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Online Teaching - Certificate in Online Teaching Certificate in Online Teaching For those new to teaching online, or those already teaching online. Get the best instruction from the foremost authorities in online learning. Thousands of people have taken this fundamental yet advanced training in teaching online.From building an online course to improving an online course, from fostering online discussion to encouraging student interaction, from traditional assessment to online tests, the program will give you both the fundamentals of teaching online, as well as the most advanced tips and techniques in the business. Your instructors are authors, speakers and consultants in online learning and teaching. CEUs: 4.8COURSE SCHEDULEAdvanced Online Teaching - Apr 3 - Apr 28Designing Online Instruction - May 1 - May 26Fostering Online Discussion - Jun 5 - Jun 30Individual Courses:ADVANCED ONLINE TEACHING In the 21st century, half of all learning will be online.  The opportunities are tremendous for teaching online.  Discover how to plan, develop and teach an online course. Take home a ten step model for developing your online course.  Experience one of the most advanced online classrooms for teachers. Learn how to create online audio lectures with slide shows. Plus, find out how self quizzes enhance learning.See an animation, drop-and-drop exercise, and dynamite welcome pages.  Engage in online discussion with other teachers. An instructor’s book, Advanced Teaching Online, is included.CEUs: 1.6 DESIGNING ONLINE INSTRUCTIONLearn about the online instructional environment, envisioning your online course, developing a web course, phases of design and development, design guidelines, and more.  Discover the principles behind the adoption of technology innovation and the nature of the online learning environment. Then get tips for planning your online course, identifying resources and design guidelines.Discuss the phases of design and development and models, motivating student-student interaction, and managing interaction.  Get the latest information on copyright issues, assessment and evaluation.CEUs:  1.6FOSTERING ONLINE DISCUSSION Being engaged with your online learners throughout the course is one of the three biggest weaknesses of online teachers. It is also one of the three biggest ways to take your online course to the next level, making it a superior learning experience for your learners.   Come experience how to do it from the creator of the concept and practice of ‘continual engagement’ in teaching.  Discover how to build student success through your interaction, how to give online learners feedback, communicating with them about everything from subject matter to delicate issues to grading.   You will come away with advanced, practical, how-to tips from one of the foremost authorities on fostering online discussion. And you will see how your instructor models great interaction and engagement in the online environment. CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Integrating Social Media In Your Organization Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Introduction to Social Media Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Social Media for Business - Social Media for Business Certificate Social Media for Business CertificateGet in on this exciting and growing way to communicate, market and serve your customers and clients.  For businesses, nonprofits, government, and other organizations.  From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization.  Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.  Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business.  Your instructors are outstanding practitioners who also speak, write, and train others on social networks.CEUs: 4.8COURSE SCHEDULEIntroduction to Social Media - Feb. 6 - Mar. 3, Apr 3 - Apr 28Marketing Using Social Media - Mar. 6 - Mar. 31, May 1 - May 26Integrating Social Media in Your Organization - Apr. 3 - Apr. 28 , Jun 5 - June 30Individual Courses:INTRODUCTION TO SOCIAL MEDIAGet involved in the move from in-person to online communication.  Learn what social media are and their role in your business and personal life.  Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients.  Explore the options for your organization.  Look at case studies of what other organizations are doing.  Let your instructor guide your exploration of Facebook and YouTube.  For anyone interested in social media.Your instructor is a nationally known speaker, consultant, and trainer on social networks and social media.CEUs: 1.6MARKETING USING SOCIAL MEDIADevelop a two-way communication and marketing strategy for your organization suing social media.  Let your instructor guide you in exploring major social media, including Twitter, LinkedIn, and blogging.  Learn quick, easy ways to use Twitter, blogs, and LinkedIn to engage your customers or clients and keep them interested in your organization or business.  You'll find out the advantages and disadvantages of each, and learn what's right for your work and kind of organization.  CEUs:  1.6INTEGRATING SOCIAL MEDIA IN YOUR ORGANIZATIONTake away a practical strategy and techniques for implementing a social strategy for your organization or business.  Learn the top five considerations when starting a social network as well as tips to manage an online community.  Discover how to create your own private social network using the Ning platform.  Discuss the top tools to use to manage your social media life and build integration into your website.  See how Google Docs and Calendars work and how to use online video to further your business goals.  Hear about mobile check-in applications and how companies are using coupon and deal sites.  Get your company listed properly on local search engines so more customers can find you.  Discuss how web design has changed and get feedback on your website while discovering usability testing and user interface design.  Finally, learn how to manage this influx of information created by the new media revolution.  Develop a manageable work flow and get productivity tips to be more efficient.  Lear what you might be doing wrong in social media as well as essential policies to have in place fo r your employees and company.  See what trends are on the horizon and where your goals fit with those new trends.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in WordPress - Certificate in WordPress WordPress is the most popular content management system (CMS) for website and blog design.  During the first week, you will learn or refresh your knowledge of all the initial steps and the required elements for having a website. Then find out how to build a simple WordPress website or blog. Topics include an introduction to CMS, WordPress installation and setup, page and content creation, administration, themes (selection, purchase, installation, and setup), working with widgets and plugins, and more.  Finally, acquire advanced knowledge about WordPress options and features. You will learn how to modify WordPress web pages by hand-coding, learn about simple yet effective search engine optimization (SEO) techniques that improve your website ranking, and much more. After successfully completing the WordPress Certificate you will know how to build a WordPress website or blog, customize your WordPress site by hand-coding HTML, CSS, and PHP, know necessary regular WordPress maintenance, create WordPress website backup, and know how to apply SEO techniques in WordPress. CEUs/ILUs: 4.8
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Certificate in Workplace Communication Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Conflict Management Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Certificate in Workplace Communication - Using Personality Profiles for better Work Perfomance Certificate in Workplace CommunicationGood communication in the workplace is more important than ever.  And critical to your career advancement and success.  Come get a comprehensive and intensive preparation with skills and techniques you can put to use on Monday morning.  Take back a workable conflict management model, along with successful and practical conflict management strategies.  Then work with a pro to learn how to improve your negotiation skills for a win-win outcome, including helping others to get what they want, so you get what you want.  Finally, find out more about yourself and others using personality profiles for better work performance.   You will be learning from some of our more popular instructors and taking away new how-to skills that work.  CEUs: 5.6Full Certificate:  $595.00 COURSE SCHEDULEConflict Management - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Negotiation:  Get what you want - Mar. 6 - Mar. 31, May 1 - May 26Using personality Profiles for Better Work Performance - Apr. 3 - Apr. 28, Jun 5 - Jun 30Individual Courses:Conflict ManagementA recent study conducted by the American Management Association (AMA) revealed that the average manager spends more than 20 percent of their day engaged in or reacting to a conflict situation.  This study also identified that out of twenty-five management skills, conflict management was the only one positively correlated to higher earnings and promotion.  Discover a workable conflict management model, discuss case studies in conflict management, and then take away successful conflict management strategies to apply in your workplace.  CEUs: 1.6Fee:  $195Negotiation:  Get What You WantNegotiation is a key skill for success in business and everyday life.  Knowing strategies to clarify what you want and how to prioritize needs will ensure you get more of what's essential.  Having the skills to help others get what they want will improve relationships and increase your odds of success in the future.  Work with a pro to learn how to plan, implement and win in the bargaining process.  Save time, grow your business network and gain confidence when dealing with even the shrewdest of deal-makers.  Invest in these skills now and reap a lifetime of rewards.CEUs:  1.6Fee: $195Using Personality Profiles for Better Work PerformanceUnderstanding yourself and others will increase your overall effectiveness at work, home, and in all of your relationships.  Learn how to improve your communication with others, convey your ideas effectively, and improve your ability to understand what is important to those who don't share your same style.  Course fee includes your own DiSC Behavioral Personality Profile assessment and review.  CEUs:  1.6Fee: $295
8:00 AM - 11:00 PM	Mastering Computer Skills in the Workplace - Mastering Computer Skills for the Workplace Must-have skills to succeed in the workplace include the ability to create, edit and manage presentations in MS Powerpoint, documents in MS word, email and calendars in MS Outlook, and spreadsheets in MS Excel.  Microsoft Office Suite of applications is the most used software tool in the world.  Stay current with this class, as it is always up-to-date and will change as the features of MS Office change over time.  Master the most common uses so that you can work faster and more efficiently and can take your computer skills from plain and drab to exciting and engaging.  You will leave class with a set of skills that are a workplace requirement in today's fast paced ever-changing environment and will enable your future career success.CEUs/ILUs: 1.6
8:00 AM - 11:00 PM	Podcasting - Podcasting Businesses are turning to podcasting to grow their brand and connect with customers. People with a niche hobby are turning podcasts into a business. Podcasting is experiencing a rebirth as mobile devices are everywhere. The intimate nature of the audio medium allows potential clients to get to know who you are and determine if you are the kind of company with which they want to do business.  Learn how to take your business or hobby and turn it into a podcast.  This step-by-step class will take you from start to finish and cover the required elements needed to get your show online.  Come to class with your idea and end with your show online for all to hear. CEUs/ILUs: 1.6
9:00 AM - 1:00 PM	Tuesday Morning Matinees Community Room
9:00 AM - 6:00 PM	AARP Tax Aides
9:00 AM - 6:00 PM	AARP Tax Aides
9:30 AM - 10:30 AM	Body By Barre - Body by Barre Classes are Hybrid - There will be both a Virtual AND In Person optionAre you ready for a one-hour full body workout? Set to today's hottest music, Body by Barre fuses ballet, Pilates, sports conditioning and stretching. This regimented routine will evenly sculpt and quickly transform the entire body, resulting in a toned, trim physique. Classes begin with a warm-up focusing on postural strength and alignment, followed by upper body exercises. A waist high, sturdy surface can be used for flexible training and to sculpt the lower body and abs. Class ends with core work and stretching. Yoga mat, Pilates Ball, loop resistance band, pilates ring, and 2 light dumbbells suggested for this class.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor:   Aesha TahirBio:I believe strength is power, and anyone can improve their fitness level. I live, breathe and dream fitness every day, my passion for my own personal fitness has stemmed into a desire to create better fitness solutions for everyone. My workouts are fun, challenging, and functional and at the same time bring peace and clarity of mind to my clients. I believe the right amount of cardio, strength and resistance training can make you stronger and carve you into a better version of yourself. My aim is to improve the movement quality for all clients I work with and bring the athlete out of everyone.CERTIFICATIONSAFFA Certified Personal TrainerAFFA Certified Group Ex InstructorCardio Sport InstructorMOSSA Group Power InstructorTabatta Bootcamp InstructorBarre Above Instructor
10:15 AM - 11:15 AM	Tai Chi - Tai Chi (Tues) Take time for yourself and calm your mind, body, and spirit in a low-impact environment for all fitness levels.  Emphasis on fluid movement and a full, pain-free range of motion that is specifically designed to manage stress will wash your anxiety away, while developing muscle tone, building bone density, and improving your balance and flexibility.  Our Tuesday class is appropriate for those with some exposure to Tai Chi, the Thursday class provides an introduction geared toward beginners.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor: E. Story Biddle, certified Tai Chi instructor.
12:00 PM - 12:50 PM	Zumba Fit - NEW!! - Zumba Fit Zumba Fit is geared toward adults who are looking for a modified Zumba class that recreates the original moves you love at a lower intensity.  The design of the class introduces easy-to-follow Zumba choreography that focuses on cardiovascular and muscular endurance, balance, range of motion, and coordination.  Modifications are given as needed.  Have lots of fun while experiencing the physical, mental & social benefits of Zumba Fit!Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
1:00 PM - 1:50 PM	Core Yoga Flow - NEW!! - Core Yoga Flow Improve core strength, balance stability and flexibility while transitioning slowly and smoothly from one movement to the next to reduce stress and promote relaxation. A strong emphasis is placed on mindfulness, proper form and breathing. Modification are given for all fitness levels; chairs are available for stability if needed. For questions please contact Tiffany Fite (fite.fitness@verizon.net) Instructor:  Tiffany Fite - BS Exercise Physiology, NASM CPT, CES, SFS; AFAA CGFI; 200 RYT; Zumba/Zumba Gold Certified
1:30 PM - 2:15 PM	Soccer Shots Afternoon Enrichment- NEW! - Soccer Shots Afternoon Enrichment Soccer Shots is an engaging children's soccer program with a focus on character development.  We positively impact children's lives on and off the field through our best-in-class coaching, communication, and curriculum.
4:30 PM - 5:30 PM	Library Escape Room - Storytime Room
5:00 PM - 5:45 PM	Archery - Exploring Archery - Exploring Archery (ages 6 -12, ages 13-17)Archery is a universal, lifetime sport...anyone can do it!  It builds upper body and core strength, along with balance and hand-eye coordination.  Archery develops strong problem-solving skills, focus, determination and patience!  "Exploring Archery" will introduce you to the sport of archery.  All equipment, including bows, arrows (safe tip), quivers, targets, safety netting and cones will be provided.  This 6-week program will help students practice precision and proper form, while promoting the joy and fulfillment that archery can bring!  Each week is a new and exciting lesson plan.  Students can develop at their own pace in a safe and fun environment!  Taught by certified, experienced instructors from Shooting Star Archery Academy.
5:30 PM - 6:20 PM	Basketball - Little Hoop Stars - Little Hoop Stars - TUES Instructional and recreational basketball program for children in Pre-School and Kindergarten.  Players are taught the basics of dribbling, passing, shooting, positioning, defense, and rebounding in a fun-oriented program.  All children receive a t-shirt and award.Due to the large number of children in the program and for the safety of everyone, we are limiting entry to one parent or guardian per participant.  Need a new ball or sneakers?  Support Parks and Rec and click on the link below!
5:30 PM - 6:30 PM	Pickleball - Pickleball Clinic Pickleball is the fastest growing sport in the nation...and now it's here in Northampton!  This mini-tennis game is a mix of tennis, badminton and ping pong for two to four players.  It's easy to learn and fun for all ages!  If you are interested in trying something new, fun and social, and/or enjoy a workout, this is the sport for you!Pickleball Benefits Older Adults - CLICK HEREPickleball Clinic -  Learn the fundamentals of pickleball including game rules, scoring and basic strategies to give you the tools you need to enjoy the game, with both practice and play each week.  Intended for all skill levels.  Paddles and balls will be supplied.  Pre-registration required.  No drop-ins permitted.  Basic knowledge of pickleball is recommended!Intermediate Clinic/Open Play NEW! - If you are a seasoned pickleball player or a clinic graduate and you're looking for the next level of challenge, this class is for you!  Instructors will oversee you as you play, to give pointers and answer questions, while keeping the games moving each week.  Paddles and balls will be supplied if y don't have your own.  Bring your "A" game and be ready to play!Want your own paddle?  Support Parks and Rec and click on the link below!
6:00 PM - 6:45 PM	Karate - Northampton Shotokan Karate - Northampton Shotokan Karate - Beginners Northampton Shotokan is committed to keeping children active and engagedduring this challenging time! Join Sensei Andrew Spivack at-home virtually or in-person at the Rec Center as he teaches traditional Japanese karate. The Shotokan program is dedicated to developing healthy bodies, sound minds, and self-esteem, all balanced with a deep respect for others. The Northampton Shotokan Karate club will directly support the growth of your child through a variety of classes, progressive challenges and individualized instruction. Help your child protect themselves mentally and physically, register today!There are no contracts to sign and there are no hidden fees.  All classes are 6 weeks long unless otherwise marked.  For more information on the karate program, please email Sensei Spivack at northamptonshotokan@comcast.net.Beginner = This level is only for those who are brand new to Shotokan or have not yet taken their first belt test.  Advanced Beginner = This level is for Black Stripe, Yellow Stripe and Candidate Yellow StudentsIntermediate/Advanced:  This level is for Shotokan students who are a Yellow belt and above.
6:00 PM - 7:00 PM	Library Escape Room - Storytime Room
6:15 PM - 7:15 PM	Zumba - Zumba TUES Experience one exhilarating hour of caloric-burning, heart-racing, muscle-pumping, body-energizing, awe-inspiring movements meant to engage and captivate for life! The routines feature interval training sessions where fast and slow rhythms and resistance training are combined to tone and sculpt your body while burning fat. Add some Latin flavor and international zest into the mix and you've got ZUMBA – a fitness party! Why Zumba? It’s the best party around.Not sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Tuesday Instructor:  Sandy Flynn Certified Zumba InstructorSaturday Instructor:  Marianne Giosa Certified Zumba Instructor
6:30 PM - 7:30 PM	Basketball - Hoop Stars - Hoop Stars - TUES Instructional and recreational basketball program for children in 1st and 2nd grade.  Players are taught the basics of dribbling, passing, shooting, positioning, defense, and rebounding in a fun-oriented program.  All children receive a t-shirt and award.  Due to the large number of children in the program and for the safety of everyone, we are limiting entry to one parent or guardian per participant.  Need a new basketball or sneakers for class?  Support Parks and Rec and click on the link below!
6:30 PM - 7:30 PM	Pickleball - Pickleball Intermediate Clinic/Open Play Pickleball is the fastest growing sport in the nation...and now it's here in Northampton!  This mini-tennis game is a mix of tennis, badminton and ping pong for two to four players.  It's easy to learn and fun for all ages!  If you are interested in trying something new, fun and social, and/or enjoy a workout, this is the sport for you!Pickleball Benefits Older Adults - CLICK HEREPickleball Clinic -  Learn the fundamentals of pickleball including game rules, scoring and basic strategies to give you the tools you need to enjoy the game, with both practice and play each week.  Intended for all skill levels.  Paddles and balls will be supplied.  Pre-registration required.  No drop-ins permitted.  Basic knowledge of pickleball is recommended!Intermediate Clinic/Open Play NEW! - If you are a seasoned pickleball player or a clinic graduate and you're looking for the next level of challenge, this class is for you!  Instructors will oversee you as you play, to give pointers and answer questions, while keeping the games moving each week.  Paddles and balls will be supplied if y don't have your own.  Bring your "A" game and be ready to play!Want your own paddle?  Support Parks and Rec and click on the link below!
6:45 PM - 7:30 PM	Karate - Northampton Shotokan Karate - Northampton Shotokan Karate - Adv. Beginners Northampton Shotokan is committed to keeping children active and engagedduring this challenging time! Join Sensei Andrew Spivack at-home virtually or in-person at the Rec Center as he teaches traditional Japanese karate. The Shotokan program is dedicated to developing healthy bodies, sound minds, and self-esteem, all balanced with a deep respect for others. The Northampton Shotokan Karate club will directly support the growth of your child through a variety of classes, progressive challenges and individualized instruction. Help your child protect themselves mentally and physically, register today!There are no contracts to sign and there are no hidden fees.  All classes are 6 weeks long unless otherwise marked.  For more information on the karate program, please email Sensei Spivack at northamptonshotokan@comcast.net.Beginner = This level is only for those who are brand new to Shotokan or have not yet taken their first belt test.  Advanced Beginner = This level is for Black Stripe, Yellow Stripe and Candidate Yellow StudentsIntermediate/Advanced:  This level is for Shotokan students who are a Yellow belt and above.
7:00 PM - 8:00 PM	Barre - Barre The Barre program combines attributes of Pilates, dance, and functional fitness training.  This class incorporates small isolated movement to fatigue the muscles, large range of motion ot elevate the heart rate, and sequencing that incorporates upper and lower body to make every minute count.  Mat, Pilates Ball, and Two Light Dumbells suggested for this programNot sure if you want to sign up for the class?  Try a ONE TIME drop in fee of $10 to try the class before you sign up for the session or for our Exercise Pass Card.  Drop Ins are ONLY allowed 1 time.Instructor:  Jenny Hidalgo - Certified Barre InstructorNeed new workout gear?  Support Parks and Rec and click the link below!
7:30 PM - 8:15 PM	Karate - Northampton Shotokan Karate - Northampton Shotokan Karate - Intermediate/Advanced Northampton Shotokan is committed to keeping children active and engagedduring this challenging time! Join Sensei Andrew Spivack at-home virtually or in-person at the Rec Center as he teaches traditional Japanese karate. The Shotokan program is dedicated to developing healthy bodies, sound minds, and self-esteem, all balanced with a deep respect for others. The Northampton Shotokan Karate club will directly support the growth of your child through a variety of classes, progressive challenges and individualized instruction. Help your child protect themselves mentally and physically, register today!There are no contracts to sign and there are no hidden fees.  All classes are 6 weeks long unless otherwise marked.  For more information on the karate program, please email Sensei Spivack at northamptonshotokan@comcast.net.Beginner = This level is only for those who are brand new to Shotokan or have not yet taken their first belt test.  Advanced Beginner = This level is for Black Stripe, Yellow Stripe and Candidate Yellow StudentsIntermediate/Advanced:  This level is for Shotokan students who are a Yellow belt and above.
7:30 PM - 8:30 PM	Pickleball - Pickleball Clinic Pickleball is the fastest growing sport in the nation...and now it's here in Northampton!  This mini-tennis game is a mix of tennis, badminton and ping pong for two to four players.  It's easy to learn and fun for all ages!  If you are interested in trying something new, fun and social, and/or enjoy a workout, this is the sport for you!Pickleball Benefits Older Adults - CLICK HEREPickleball Clinic -  Learn the fundamentals of pickleball including game rules, scoring and basic strategies to give you the tools you need to enjoy the game, with both practice and play each week.  Intended for all skill levels.  Paddles and balls will be supplied.  Pre-registration required.  No drop-ins permitted.  Basic knowledge of pickleball is recommended!Intermediate Clinic/Open Play NEW! - If you are a seasoned pickleball player or a clinic graduate and you're looking for the next level of challenge, this class is for you!  Instructors will oversee you as you play, to give pointers and answer questions, while keeping the games moving each week.  Paddles and balls will be supplied if y don't have your own.  Bring your "A" game and be ready to play!Want your own paddle?  Support Parks and Rec and click on the link below!
7:45 PM - 9:45 PM	Volleyball - Intermediate Adult - Coed Volleyball TUES Do you love volleyball?  Looking for a little healthy competition?  This very popular, highly competitive recreational league is a great fit for men and women ready to serve up a great game!  Players have a moderate to intermediate skill level.  If you think you can keep up, don't wait...register today!Tuesday Coordinator:  Mike DevittIntermediate:  A Good player who knows and attempts to use proper technique when passing, setting, attacking, blocking and defending; however, is inconsistent with successfully executing the skills. Functions as part of a team providing support of the ball and effective transitioning.

Wednesday April 5, 2023
8:00 AM - 11:00 PM	Beginning Conversational Spanish - Beginning Conversational Spanish Designed for beginners, we will have you speaking and reading Spanish in no time. You will practice the basic building blocks of the language and common idiomatic expressions. You will know enough vocabulary and grammar for simple conversations, and you will learn how to ask and answer questions.  Whether you speak some Spanish and need a refresher, or no Spanish, you will complete the course with the skills to communicate in Spanish.   CEUs/ILUs: 3.2
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Certificate in Accounting & Finance for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Accounting and Finance for Non-Financial Managers - Financial Analysis & Planning for Non-Financial Managers Certificate in Accounting and Finance for Non-Financial ManagersEvery successful person in the workplace utilizes financial information to aid effective decision making. The Certificate in Accounting and Finance for Non-Financial Managers explains the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. First, get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.Then find out what you need to know about cash.  Cash is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.Finally, acquire advanced knowledge on the financial information that drives your organization. See how business reports are assessed and analyzed.  An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEAccounting and Finance for Non-Financial Managers - Feb. 6 - Mar. 3Cash is King - Mar. 6 - Mar. 31Financial Analysis and Planning for Non-Financial Managers - Apr. 3 - Apr. 28Individual Courses:ACCOUNTING AND FINANCE FOR NON-FINANCIAL MANAGERSEvery successful person in the workplace utilizes financial information to aid effective decision making. Accounting and Finance for Non-Financial Managers explain the financial concepts and accounting processes used in most businesses and will provide practical techniques that will increase your effectiveness and career. Get a foundation to understand the seven steps in the accounting cycle and use financial information in decision making. Come away with the knowledge to analyze resource allocation and evaluate financial performance.CEUs: 1.6Fee:  $195CASH IS KINGCash is arguably the most important factor in business success. D&B reports 90% of all small business failures are due to poor cash flow—more money gets paid out than collected. It is the non-financial manager who really makes a difference in the day-to-day cash activities. Discover how to maximize cash flow, learn the importance of cash and find out your role in cash flow success.CEUs:  1.6Fee: $195FINANCIAL ANALYSIS AND PLANNING FOR NON-FINANCIAL MANAGERSWith the demands of daily operations, non-financial managers may put financial reports on the shelf. But take a look at some of the most admired companies like Apple, Google, and Berkshire Hathaway. Sure, they are evaluated by their products, innovation, and culture but they wouldn’t be in the limelight without profits. Money matters! This course will help you build on your understanding of financial concepts and help you establish your role in the financial success of your organization.  Designed for non-financial managers, business owners, entrepreneurs, and other decision-makers, this advanced course will take the mystery out of money matters. Throughout this course, financial information that drives your organization, as seen on the business’s reports, will be assessed and analyzed to understand it. An understanding of this information will help you make smart decisions when it comes to budgeting, setting goals, and assessing performance within your own area of influence. CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Customer Service - Certificate in Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Customer Service - Keys to Customer Service Certificate in Customer ServiceCustomer service is now essential for business and all work organizations.  With the increase of technology, human interaction with customers becomes all the more important.  Whether it relates to retaining customers, serving your audience, or turning inquiries from potential customers into sales, good customer service is now one of the central factors in organizational success.  Learn to improve your customer service skills to enhance your career skill set, improve productivity, and increase your organization's success.  You will also take away some extraordinary customer service techniques you won't find anywhere else.  CEUs: 3.2Full Certificate:  $395.00 COURSE SCHEDULEKeys to Customer Service - Feb. 6 - Mar. 3, Apr. 3 - Apr. 28Extraordinary Customer Service - Mar. 6 - Mar. 31, May 1 - May 26Individual Courses:Keys to Customer ServiceLearning to build your customer service skills will have a powerful impact on your career success as well as success in other areas of your life.  Through this course you will discover the direct relationship between service skills and career achievement.  you will become skilled at being an exceptional service provider.  you can help your organization and your career by translating your good service intentions into a workable plan and gain knowledge of ways to consistently deliver great service.  The payoff is enormous.  CEUs: 1.6Fee:  $145Extraordinary Customer ServiceTransform your customer service into something extraordinary.  As a result more repeat business will improve your bottom line.  Customer service separates you from your competition.  Extraordinary customer service comes from focusing on the few essential elements that yield big results.  Discover how easy it is to tweak your customer service from the ordinary to the extraordinary.  You'll take away a customer service plan that will help you focus on the key elements that will get you started on your pathway to successCEUs:  1.6Fee: $145
8:00 AM - 11:00 PM	Certificate in Data Analysis - Advanced Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Data Analysis - Certificate in Data Analysis Certificate in Data AnalysisData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  Add a whole new skill set to your portfolio, and make a big difference in the success of your organization by acquiring data analysis skills.  Whether your business is home based or a large company, this certificate will take you to the next level where important decision-making is concerned.CEUs: 4.8COURSE SCHEDULEIntroduction to Data Analysis - Feb. 6 - Mar. 3Intermediate Data Analysis - Mar. 6 - Mar. 31Advanced Data Analysis - Apr. 3 - Apr. 28Individual Courses:INTRODUCTION TO DATA ANALYSISData Analysis is quickly becoming one of the most sought-after skills in the workplace.  Companies have vast amounts of data, but it is rare to have someone with the ability to analyze that data to see trends and make predictions.  This course will give you a basic understanding of how to analyze data in a business setting.  Businesses look for candidates with an understanding of how to analyze the data they have been collecting; this course will help you start on that journey.CEUs: 1.6INTERMEDIATE DATA ANALYSISMany of your business decisions involve comparing groups for differences.  For example, would men and women prefer different product features?  In addition, you may look at relationships between variables.  Does product recognition relate to subsequent product purchase?  This Intermediate Data Analysis course will introduce you to the statistics behind these group differences and relationships.  In addition, you'll learn how to work with ratings, graphs and user-friendly reports of statistical results.  CEUs:  1.6ADVANCED DATA ANALYSISAfter taking this Advanced course in Data Analysis, you will be able to perform inquiries that will be useful to your business or organization and have the skill necessary to communicate these results through graphs and text that your fellow employees will understand.  Take the guesswork out of important company decisions and make decisions based on the statistically significant information.  Whether your business is home-based or a large company, this class will take you to the next level where important decision-making is concerned.  CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Digital Marketing - Digital Marketing Certificate Certificate in Digital Marketing Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising.  Relevant for any type of organization, including businesses, companies, non-profits, and government agencies.  No eMarketing experience or expertise is necessary.  If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.  CEUs: 4.8COURSE SCHEDULEImproving Email Promotions - Apr 3 - Apr 28Boosting Your Website Traffic - May 1 - May 26Online Advertising - Jun 5 - Jun 30Individual Courses:IMPROVING EMAIL PROMOTIONSDiscover new ways to improve your email promotions, including when to email, what to email, and testing email copy.  Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates.  Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well.CEUs: 1.6BOOSTING YOUR WEBSITE TRAFFICAcquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results.  No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.CEUs:  1.6ONLINE ADVERTISINGGet the keys to making online advertising work for you and your organization.  See how pay-per-click advertising with Google AdWords works.  Find out how to test low budget Adword campaigns. Learn how you can target local audiences.  Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach.  No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Digital Marketing - Improving Email Promotions Certificate in Digital Marketing Come get a fundamental yet advanced introduction to eMarketing, including improving email promotions, analyzing your web site traffic, doing search engine optimization, and how to successfully employ online advertising.  Relevant for any type of organization, including businesses, companies, non-profits, and government agencies.  No eMarketing experience or expertise is necessary.  If you are already at an advanced level, your instructors are experts and can provide the latest most advanced information and answer your toughest questions.  CEUs: 4.8COURSE SCHEDULEImproving Email Promotions - Apr 3 - Apr 28Boosting Your Website Traffic - May 1 - May 26Online Advertising - Jun 5 - Jun 30Individual Courses:IMPROVING EMAIL PROMOTIONSDiscover new ways to improve your email promotions, including when to email, what to email, and testing email copy.  Then find out how to analyze your email response rates, including getting the bench marks for open rates and click through rates.  Learn how to improve your email promotion and responses with tracking and testing. Get a basic introduction to email promotions. If you are advanced, your instructor is an email expert and can answer your toughest questions as well.CEUs: 1.6BOOSTING YOUR WEBSITE TRAFFICAcquire the basic skills to boost your web site traffic, including how to analyze your visitor traffic, how to use search engine optimization to get greater visibility and exposure in Google searches, and how to redesign your web site copy to increase your visitors and results.  No experience necessary, but if you are at an advanced level, your instructor is an SEO expert and can answer your toughest questions as well.CEUs:  1.6ONLINE ADVERTISINGGet the keys to making online advertising work for you and your organization.  See how pay-per-click advertising with Google AdWords works.  Find out how to test low budget Adword campaigns. Learn how you can target local audiences.  Then discover Facebook advertising and how you can determine the demographics and even numbers of people you want to reach.  No experience necessary, but if you are at an advanced level, your instructor is an online ad expert and can answer your toughest questions as well.CEUs:  1.6
8:00 AM - 11:00 PM	Certificate in Effective Grammar - Certificate in Effective Grammar Certificate in Effective GrammarWhether you're a student or a professional, a career changer or a job seeker, Effective Grammar will improve your grammar, punctuation, and writing skills without making you feel like you’re back in eighth grade English class.  Effective Grammar is a fun, down-to-earth, comprehensive course in English grammar for anyone who wants to enhance their communication skills.This certificate covers all that and lots more! You’ll master everything from commas to complete sentences to common sense writing.  After completing Effective Grammar, you’ll be able to send in your well-written essay, submit your winning résumé, or produce a polished report for your employer, confident that your writing will attract attention for all the right reasons.  Put an end to grammar mistakes that detract from your work and open the door to career opportunities as you learn to communicate more effectively.  CEUs: 3.2Full Certificate:  $295.00
8:00 AM - 11:00 PM	Certificate in Entrepreneurship - Certificate in Entrepreneurship Certificate in EntrepreneurshipBoost your chances of success for your new or small business and reduce your risks.  Get the latest on planning your business, brainstorming business ideas and a checklist for going into business.  Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans.  Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand.At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEEntrepreneur Boot Camp - Apr. 3 - Apr. 28The Business Plan - May 1 - May 26Entrepreneurial Marketing - Jun. 5 - Jun. 30Individual Courses:ENTREPRENEURSHIP BOOT CAMPStarting a business is something that all of us have thought about at one time or another.  Everyone wants to be their own boss.  Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur.At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business.CEUs: 1.6Fee:  $195THE BUSINESS PLANWhether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding.  In this course, you evaluate the many aspects and potential hurdles of the business and  build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business.  Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point.  CEUs:  1.6Fee: $195ENTREPRENEURIAL MARKETINGTo succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts.CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Entrepreneurship - Entrepreneur Boot Camp Certificate in EntrepreneurshipBoost your chances of success for your new or small business and reduce your risks.  Get the latest on planning your business, brainstorming business ideas and a checklist for going into business.  Then learn how to create a business plan, including assessing business feasibility and prepare the management and financial plans.  Then take home a step by step approach to attract and keep customers, with an emphasis on customer-driven marketing decisions and building a strong brand.At the end of this certificate, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage and market your new business.CEUs: 4.8Full Certificate:  $495.00 COURSE SCHEDULEEntrepreneur Boot Camp - Apr. 3 - Apr. 28The Business Plan - May 1 - May 26Entrepreneurial Marketing - Jun. 5 - Jun. 30Individual Courses:ENTREPRENEURSHIP BOOT CAMPStarting a business is something that all of us have thought about at one time or another.  Everyone wants to be their own boss.  Yet statistics show that most businesses fail within the first five years. This course provides insight into the characteristics, knowledge and skills needed to become a successful entrepreneur.At the end of this course, you will be able to identify the abilities required of successful entrepreneurs and how to acquire them, develop goals to help establish your business, develop an outline for your plan, and take home techniques to successfully manage your new business.CEUs: 1.6Fee:  $195THE BUSINESS PLANWhether starting a business or growing the one you have, a business plan serves as a roadmap and can help secure needed funding.  In this course, you evaluate the many aspects and potential hurdles of the business and  build the Business Plan, one step at a time. This practical, hands-on approach encourages you to immerse yourself in the vision and planning aspects of your business.  Focusing on the most critical components of the Business Plan enables you to uncover hidden risks and assess the business from a marketing, management, and financial vantage point.  CEUs:  1.6Fee: $195ENTREPRENEURIAL MARKETINGTo succeed in today's marketplace, entrepreneurs must know how to effectively market their product or service. This course offers you a step by step approach to attract and keep customers, all within a realistic budget. With an emphasis on customer-driven marketing decisions, you will learn how to build a strong brand, analyze which tactics to use, and implement your marketing plan. Whether you are starting a business or growing an existing one, you will take away practical marketing tips and tools that you can use to improve your marketing efforts.CEUs:  1.6Fee: $195
8:00 AM - 11:00 PM	Certificate in Management - Certificate in Management Certificate in ManagementEnhance your management skills through this program for supervisors, managers, and emerging leaders.  Nothing creates success like a solid foundation.  Discover the keys for effectively managing your employees.  Find out how to create clear expectations, engage iand motivate employees, and increase your effectiveness.  Then you will explore the principles of collaborative management and gain insight on how to expand your collaborative skills for success of your team or organization.  Finally, get the keys to manage different generations in your workplace.  Discover what motivates each generation at work, what incentives they respond to, and what messages they value.  CEUs: 4.8COURSE SCHEDULEManagement Boot Camp - Feb. 6 - Mar. 3Collaborative Management - Mar. 6 - Mar. 31Managing Generations in the Workplace - Apr. 3 - Apr. 28Individual Courses:Management Boot CampEnhance your management skills through this course for supervisors, managers, and emerging leaders.  Nothing cre